About the role

  • Act as the primary contact for SMEs participating in the Made Smarter London Adoption Programme.
  • Build strong relationships with clients and understand their business needs and challenges.
  • Each TAS will manage a portfolio of around 30+ London-based SME manufacturers over the lifetime of the programme.
  • Assess client readiness for digital transformation and identify suitable IDTs.
  • Develop tailored technology adoption roadmaps to support business growth and efficiency.
  • Work with the Programme management team to identify businesses that are suitable for support offered by Made Smarter and London and Partners.
  • Deliver specialist advice on digital technologies and their implementation.
  • Through knowledge gained in road mapping, support the Programme Manager to develop targeted interventions for London Manufacturers.
  • Proactively engage with small manufacturing and engineering businesses across London to promote the programme and encourage registrations of relevant SMEs.
  • Represent the programme at industry events and liaise with SME sector networks, to increase visibility of the programme and impact we deliver, and build collaborative relationships to support programme delivery.
  • Coordinate site visits and remote consultations to ensure successful implementation.
  • Monitor progress against agreed transformation plans and provide ongoing support.
  • Track engagements and activities with clients in our CRM system, maintaining up to date records for impact tracking and funder reporting.
  • Assist our marketing resources in the development of good quality case studies.
  • Work with our course providers to ensure course content is relevant to clients' needs.
  • Maintain a high level of awareness of new technology developments and understanding of their industrial application.

Requirements

  • Proven experience in advising or implementing IDT technology solutions within manufacturing or engineering sectors.
  • Track record of working with SMEs and understanding their operational challenges.
  • Experience in stakeholder engagement and relationship management.
  • Evidence of working with senior management in manufacturing and/or other sectors with product/service/process design and development expertise.
  • Expertise in product/service/process design and development from conception through to commercialisation.
  • Practical experience diagnosing business needs and agreeing effective strategic action plans for applying digital technologies to:
  • o Improve productivity
  • o Develop improved products and services
  • Understanding and experience of project management techniques.
  • Proven experience working with businesses to achieve outcomes such as:
  • o Increased productivity
  • o Enhanced competitiveness
  • o Improved sustainability
  • Strong understanding of Industrial Digital Technologies (IDTs) such as:
  • o Data Analytics
  • o Product or Process Modelling and Simulation
  • o Augmented or Virtual Reality (AR/VR)
  • o Systems Integration
  • o Additive Manufacturing
  • o Cybersecurity
  • o Sensor Technology
  • o Artificial Intelligence (AI)
  • Degree or equivalent qualification in engineering, manufacturing, digital technology, or related field, or the relevant business experience to match.
  • Experience in delivering training or workshops on digital technologies or similar improvement processes.
  • Familiarity with government-funded programmes or business support initiatives. (desirable)
  • Knowledge of sustainability and green manufacturing practices. (desirable)

Benefits

  • 💰 **Competitive Salary:** We value your contributions and ensure you are rewarded accordingly.
  • 📚 **Learning & Development Opportunities:** Continuous growth is at the heart of our culture, with ample opportunities for professional development.
  • 🤝 **Strong Culture of Belonging:** We foster an inclusive environment where every team member feels valued and supported.
  • 🌐 **Various Networks for Staff:** Connect with like-minded colleagues through our numerous staff networks.
  • 🏦 **Competitive Pension Scheme:** Secure your future with our robust pension plan.
  • 🔗 **Networking Opportunities:** Expand your professional network within your chosen field.
  • 🌍 **Geopolitical Insights:** Gain unique perspectives on global economic and political trends.
  • 🏠 **Hybrid Working Arrangement:** Enjoy the flexibility of working both remotely and in-office.
  • ✈️ **WorkFlex:** Take advantage of opportunities to work abroad and experience different cultures.

Job title

Technology Adoption Specialist

Job type

Experience level

Mid levelSenior

Salary

£54,000 per year

Degree requirement

Bachelor's Degree

Tech skills

Location requirements

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