Act as the primary contact for SMEs participating in the Made Smarter London Adoption Programme.
Build strong relationships with clients and understand their business needs and challenges.
Each TAS will manage a portfolio of around 30+ London-based SME manufacturers over the lifetime of the programme.
Assess client readiness for digital transformation and identify suitable IDTs.
Develop tailored technology adoption roadmaps to support business growth and efficiency.
Work with the Programme management team to identify businesses that are suitable for support offered by Made Smarter and London and Partners.
Deliver specialist advice on digital technologies and their implementation.
Through knowledge gained in road mapping, support the Programme Manager to develop targeted interventions for London Manufacturers.
Proactively engage with small manufacturing and engineering businesses across London to promote the programme and encourage registrations of relevant SMEs.
Represent the programme at industry events and liaise with SME sector networks, to increase visibility of the programme and impact we deliver, and build collaborative relationships to support programme delivery.
Coordinate site visits and remote consultations to ensure successful implementation.
Monitor progress against agreed transformation plans and provide ongoing support.
Track engagements and activities with clients in our CRM system, maintaining up to date records for impact tracking and funder reporting.
Assist our marketing resources in the development of good quality case studies.
Work with our course providers to ensure course content is relevant to clients' needs.
Maintain a high level of awareness of new technology developments and understanding of their industrial application.
Requirements
Proven experience in advising or implementing IDT technology solutions within manufacturing or engineering sectors.
Track record of working with SMEs and understanding their operational challenges.
Experience in stakeholder engagement and relationship management.
Evidence of working with senior management in manufacturing and/or other sectors with product/service/process design and development expertise.
Expertise in product/service/process design and development from conception through to commercialisation.
Practical experience diagnosing business needs and agreeing effective strategic action plans for applying digital technologies to:
o Improve productivity
o Develop improved products and services
Understanding and experience of project management techniques.
Proven experience working with businesses to achieve outcomes such as:
o Increased productivity
o Enhanced competitiveness
o Improved sustainability
Strong understanding of Industrial Digital Technologies (IDTs) such as:
o Data Analytics
o Product or Process Modelling and Simulation
o Augmented or Virtual Reality (AR/VR)
o Systems Integration
o Additive Manufacturing
o Cybersecurity
o Sensor Technology
o Artificial Intelligence (AI)
Degree or equivalent qualification in engineering, manufacturing, digital technology, or related field, or the relevant business experience to match.
Experience in delivering training or workshops on digital technologies or similar improvement processes.
Familiarity with government-funded programmes or business support initiatives. (desirable)
Knowledge of sustainability and green manufacturing practices. (desirable)
Benefits
💰 **Competitive Salary:** We value your contributions and ensure you are rewarded accordingly.
📚 **Learning & Development Opportunities:** Continuous growth is at the heart of our culture, with ample opportunities for professional development.
🤝 **Strong Culture of Belonging:** We foster an inclusive environment where every team member feels valued and supported.
🌐 **Various Networks for Staff:** Connect with like-minded colleagues through our numerous staff networks.
🏦 **Competitive Pension Scheme:** Secure your future with our robust pension plan.
🔗 **Networking Opportunities:** Expand your professional network within your chosen field.
🌍 **Geopolitical Insights:** Gain unique perspectives on global economic and political trends.
🏠 **Hybrid Working Arrangement:** Enjoy the flexibility of working both remotely and in-office.
✈️ **WorkFlex:** Take advantage of opportunities to work abroad and experience different cultures.
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