Customer Retention Specialist managing client relationships for Complyworks in Quebec. Ensuring customer satisfaction and demonstrating value in compliance solutions through effective communication.
About the role
- Customer Retention Agent at Life Protect 24/7 providing support and educating customers about medical alert devices. Selling and maintaining customer relationships to enhance retention efforts.
Responsibilities
- Provide inbound sales support to customers
- Educate existing customers about the importance of keeping products
- Build rapport and establish relationships with customers
- Listen to customer needs and provide solutions
- Participate in training programs to develop sales skills
- Meet performance goals and objectives
Requirements
- Must be at least 18 years of age
- High school diploma or equivalent
- Sales experience and/or call center environment experience
- Strong communication skills (verbal, written, and interpersonal)
- A customer-focused approach with adaptability to new situations
- Ability to multitask, prioritize, and manage time
- Motivation, and desire to achieve powered by YOU!
Benefits
- Competitive Pay: Hourly plus commission
- Weekly Pay
- Paid Training
- Full-Time Training: Monday-Friday 4pm-10pm
- Paid OT on Saturdays
- Paid Time Off
- Medical, Dental, Vision, AD&D, and Life Insurance
- HSA Options
- 401k with Company Match
- Employee Development Program
- Employee Product Discount
- Beautiful Call Center Work Space
- Convenient access to walking trails and Norfolk Premium Outlets
- Potential to work remotely (Work From Home) / Hybrid available to employees after 6 months based on performance
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
Senior Loyalty and Retention Manager at mammaly directing subscription growth strategies. Focusing on subscriber experience, retention, LTV, and MRR in a pet supplement startup.
Asset Retention Specialist responsible for maintaining canceled loans and providing legendary service to Agents and Brokers. Collaborating with new associates and managing relationships with qualified agencies.
Customer Retention Manager focusing on customer retention initiatives with Black Horse and Transport. Developing B2B and B2C strategies for improving customer loyalty and experiences.
Retention Specialist enhancing customer retention for digital banking company. Engaging with SMEs planning to terminate services to win them back.
Customer Retention Team Lead elevating guest experience while leading Senior Guest Relations Managers at hospitality startup. Focused on operational excellence and guest satisfaction in multiple portfolios.
Business Retention Associate at Wolters Kluwer focusing on customer retention and satisfaction through proactive relationship management and data - driven strategies.
Customer Loyalty & Wine Club Manager leading wine club and DTC customer experiences at Amisfield. Creating loyalty initiatives to drive engagement and sales across various segments.
Permanent Supportive Housing Retention Specialist II at IRCO assisting families at risk of homelessness to obtain and retain housing through supportive services. Utilize trauma - informed communication and advocate for client needs.
Customer Retention Representative focusing on retaining customers by resolving service issues and promoting Rise Broadband products. Collaborate with other departments to ensure customer satisfaction.