Business Operations Manager managing operational practices and customer contract execution in WW Managed Print Services. Collaborating with global and local teams to ensure compliance with Lexmark’s capabilities.
Responsibilities
Ensure WW Managed Print Services processes are executed as per Lexmark’s capabilities
Manage day-to-day contract execution, escalation management, and customer reports
Work closely with global and operational teams to provide alignment on operational practices and customer contractual requirements
Support WW system/process changes and continuous improvement activities
Coordinate and drive billing issues resolution
Requirements
In-depth understanding of Lexmark’s global processes and systems
Consultation/guidance to Lexmark pre-sales team on capabilities and services
Contractual interpretation and management of customer requirements
Coordination with Customer Operations and back office teams
Ability to monitor/audit process execution
Experience in customer service/managed services
Ability to facilitate meetings and communicate effectively with cross-functional teams
Must possess analytical skills
Benefits
robust benefits package designed to support your growth
Senior Manager of Internal Operations at CVS Health driving operational effectiveness and building community partnerships. Leads projects and develops team capabilities for workforce development.
Business Process Owner optimizing talent processes for USAA. Requires expertise in process management, risk assessment, and talent strategy alignment while based in designated US locations.
Senior Business Operations Consultant leading digital transformation projects for enhanced patient experiences at Cedars - Sinai. Collaborating with teams on strategic initiatives in a hybrid work environment.
Business Process Consultant at D - Trust GmbH responsible for methodical and operational process management. Involves development and optimization of process standards in Berlin.
Lead global IBP transformation for GE HealthCare through advanced technologies and collaboration. Drive planning excellence and innovation across functions to enhance business operations.
Business Operations Specialist driving strategic process improvements in legal operations at Gartner. Managing billing, eDiscovery, and operational reports to enhance business continuity and compliance.
Lead critical aspects of European IT Systems strategy for Global Sales Group. Collaborate with teams to implement projects and ensure project priorities align with leadership.
Head of Program and Project Management overseeing PMO for S&P Global Mobility projects. Implementing best practices and driving operational excellence across the organization.
Vice President overseeing the vision and strategy for CZI’s enterprise platforms across Finance, People, and Brand & Communications. Leading a high - performing team to improve user experience and efficiency.
Lead program and project management at S&P Global Mobility, overseeing a high - performing PMO team. Ensure seamless project execution and operational excellence across digital services business operations.