Office Manager responsible for various administrative tasks in Austria's Merz Lifecare. Ensure compliance and manage office operations effectively.
LS
Hybrid Administrative Assistant – Position Reserved for Candidates with Disabilities
Posted 2 weeks ago
About the role
- Administrative Assistant providing customer support via WhatsApp and phone for Leve Saúde. Involves scheduling appointments and handling customer inquiries.
Responsibilities
- Customer service via WhatsApp and phone
- Scheduling appointments for Pediatric Neurology and Pediatrics
- Confirmation and rescheduling of appointments
- Handling complaints and customer correspondence
- Issuance of referral/authorization forms
- Maintaining the patient database (deceased/discharged/canceled)
- Identifying and enrolling children eligible for the "Cuidado Pediátrico" and "Te Abraça" programs.
Requirements
- High school diploma or equivalent
- Good writing skills
- Customer service techniques/skills
- Experience with Tasy and Salesforce systems
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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