Service Designer at Vodafone leading design and delivery of end - to - end experiences for products and services through collaboration with cross - functional teams.
About the role
- Product Delivery Manager for PLM, CAD, and Product Data Management in Leonardo’s GCAP HQ. Responsible for end-to-end delivery, evolution, and operational performance of digital engineering products.
Responsibilities
- Own the delivery and continuous improvement of PLM, CAD, and Product data management products and services
- Provide specialized expertise in relevant solutions, supporting the deployment, customization, and optimization of product lifecycle management processes.
- Translate business and engineering needs into clear product roadmaps, delivery plans, and prioritised backlogs
- Advise on best practices in his area across engineering teams.
- Support development and deployment of the set of processes, methodologies and work instructions required to enable the utilisation of digital solutions in his area including integration points with other systems and with LSI / Domains capabilities.
- Ensure solutions are delivered on time, within scope, and aligned with agreed quality and performance targets
- Manage upgrades, enhancements, and decommissioning activities across the product lifecycle
- Capture, challenge, and consolidate requirements to avoid duplication and fragmentation
- Communicate product vision, scope, risks, and progress clearly to both technical and non-technical audiences
- Develop and deploy Workforce and Culture aspects associated with his area, including defining and producing the training material that will be required.
- Define and Design Domain and Supply Chain integration into the systems supporting the pillar.
- Design, implement and support business change and support the transition of people to processes, framework and tools associated with his area, including defining and producing the training material that will be required.
- Ensure adherence to enterprise standards for CAD, PLM, configuration management, and data governance
- Define and enforce data models, naming conventions, metadata standards, and access controls
- Support regulatory, quality, and audit requirements related to engineering data and digital continuity
- Coordinate delivery across internal teams and suppliers, ensuring clear ownership and accountability
- Monitor service performance, technical debt, risks, and dependencies
- Drive incident resolution, root cause analysis, and continuous service improvement
- Balance short-term delivery pressures with long-term architectural and data strategy
- Support relationships management with key technology vendors (e.g. suppliers, system integrators)
- Support contract management, licence optimisation, and vendor performance reviews
- Contribute to technology evaluations, proofs of concept, and strategic tool selection
- Drives technology innovation
Requirements
- Proven experience delivering solutions in his area in complex environments
- Strong understanding of engineering data, configuration management, and product structures (BOMs, baselines, versions)
- Experience working with cross-functional teams (engineering, manufacturing, IT, quality)
- Ability to manage multiple stakeholders and competing priorities
- Strong delivery mindset with experience in waterfall, agile, or hybrid delivery models
- Excellent communication and influencing skill
- Pragmatic and outcome-focused
- Comfortable operating in ambiguity and evolving environments
- Able to challenge constructively while maintaining strong relationships
- Strong sense of ownership and accountability
- Hands-on experience with relevant PLM / CAD platforms (Teamcenter, NX, Catia)
- Experience in aerospace / defence / regulated or safety-critical industries
- Understanding of digital thread / digital continuity concepts
- Experience managing suppliers and system integrators
- English C1.
Benefits
- Health insurance
- 401(k) matching
- Flexible working hours
- Paid time off
- Professional development opportunities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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