Sales Development Specialist supporting school sales team by identifying and qualifying leads. Conducting outreach campaigns and assisting with sales development activities in a supportive culture.
About the role
- Sales Development Representative handling inbound and outbound consumer inquiries for Ledge Lounger Inc. Driving sales through product recommendations and order processing.
Responsibilities
- Engage with inbound and outbound consumer inquiries to drive sales and conversations
- Developing new sales opportunities with warm lead opportunities via outbound emails, calls and website traffic follow ups
- Follow up on web orders, abandoned carts and warm sales leads to close sales opportunities
- Communicating with consumers to understand their needs and requirements to identify sales opportunities
- Meet or exceed monthly sales and productivity budgets
- Accurately log consumer interactions and opportunities in CRM (e.g., HubSpot and NetSuite)
- Stay up to date on product knowledge, current marketing promotions, and internal processes and policies
- Collaborate cross-functionally with Consumer Experience Support, Operations, Pool, B2B sales and Marketing teams
- Strong sales business acumen and deep understanding of consumer behavior to close sales opportunities
Requirements
- 3+ years of inside sales experience in a contact center environment with a proven track record of meeting revenue goals
- Strong written and verbal communication and interpersonal skills with a consumer first attitude
- Experience in working with contact center phone systems, CRM and/or ERP systems (e.g. HubSpot preferred or Salesforce and NetSuite preferred)
- Ability to multitask, prioritize and manage time effectively in a fast paced inside sales contact center environment
- Background in furniture/home decor sales for eCommerce business or retail is a plus
- Experience with using CRM and ERP systems (NetSuite, Hubspot) and contact center phone systems.
- Proficient in Microsoft Word, Excel, PowerPoint, and Google Workspace applications, including Google Sheets and Docs
Benefits
- Competitive salary
- Benefits package
- Opportunity to work with a dynamic team in a positive and supportive work environment
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