Key Account Executive managing a large client base while introducing new lab testing services. Role focused on servicing healthcare providers in Dallas, TX area with strong emphasis on customer service.
Responsibilities
Manages a large existing client base while also introducing focused specialty products, analytical platforms and workflow efficiencies to clients.
Strives for strong customer service with increased growth from the customer base.
Educates, instructs and introduces new testing to assigned and newly generated accounts in the assigned territory.
Acts as a liaison between the client and the LabCorp operations team in relation to client needs.
Provides ongoing service and problem resolution to customer base.
Assists with customer billing issues.
Ensures customer retention by providing superior customer service.
Recommends solutions that are client focused and persuasive.
Provides account management for client's day to day operations.
Provides new laboratory tests to assigned customer base.
Works closely with senior sales representatives to grow customer base.
Continuously provides educational material to the client base.
Resolves any customer related issues in a timely manner.
Meets and exceeds monthly retention and additional sales.
Requirements
High School Diploma or equivalent
Proven success in managing customers
Proficiency in Microsoft Office
Must reside in North Dallas, TX or surrounding areas
Must have a valid driver's license and clean driving record
Must be able to travel to cover assigned geographic areas.
Persuasive verbal and written communication skills
Superior customer service skills with the ability to build trust-based relationships
Ability to deliver results in a fast-paced, competitive market
Self-motivated
Excellent time management and organizational skills
Bachelor’s degree (preferred)
Proven success in sales & client renewals
At least 3 years' experience in Account Management, Client Success role or client facing.
Current or previous clinical laboratory or diagnostics sales experience
Understanding of physician office workflow and service expectation
Experience in the healthcare industry.
Benefits
Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan.
Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only.
Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO.
Sales Executive initiating new insurance business generation through prospecting and client relationships at Stockman Insurance. Representing the agency in community activities for maximum profitability.
Senior Account Executive acquiring new Enterprise customers for a fast - growing investment tech startup. Leading commercial strategies and optimizing sales processes in the Private Equity space.
Senior Executive managing expansion and acquisition efforts for bunch in private equity markets. Leading commercial strategy and relationship management in Luxembourg and the UK.
Outside Sales Representative responsible for growing the San Diego market for Uline. Engaging with businesses to deliver quality products and services across industries.
Brokerage Inside Sales Representative responsible for prospecting clients and building strong customer relationships. Growing UPS Small Package Brokerage business with a focus on revenue retention and growth.
Sales Consultant for luxury furniture manufacturing company responsible for lead intake and opportunity creation. Engaging leads and ensuring high - quality sales - ready opportunities within a remote work setup.
Outside Sales Representative responsible for driving sales growth through account relationships and new business development. Focusing on customer satisfaction and sales strategies to improve competitive position.
Sales Consultant for The Home Depot selling home improvement products and services through outside visits and trade shows in Ohio. Responsible for customer relationships and generating new leads.
Account Executive focusing on engaging inactive clients for Stone, a Brazilian payment solutions company. Responsibilities include client management, performance analysis, and strategic communication.