Senior Analyst supporting HR processes and projects at Globo. Facilitating project management and process improvement for strategic alignment and operational efficiency.
About the role
- Manager leading HR function at Helpshift, a customer support platform under Keywords Studios. Overseeing talent attraction, retention, and company-wide HR policies.
Responsibilities
- The Manager – People & Culture will be responsible for leading and managing the People & Culture (HR) function in Helpshift.
- Overseeing the talent attraction, retention and development strategy, business partnering and day-to-day stakeholder management in the studio.
- Hands-on ownership of HR operations, employee engagement, internal communication, grievance redressal, compliance, and implementation of company-wide HR policies.
- Ensure seamless HR delivery while fostering a positive and inclusive studio culture.
Requirements
- Postgraduate degree/diploma in Human Resources or related field
- 12 + years of total HR experience, with 4–5 years in a managerial role, preferably in a mid-sized technology, product or gaming industry and global/multi-national environment
- Strong knowledge of Indian labour laws and statutory compliance requirements
- Hands-on experience on all HR facets such as employee engagement, HR operations, total rewards, talent development, etc.
- Excellent interpersonal skills with the ability to build trust and rapport across levels
- Strong communication, planning, and execution capabilities
Benefits
- Worker's insurance
- Paid Time Offs
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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