Technical Account Manager building relationships with world - class customers at Adobe. Ensuring customer satisfaction and optimizing product performance within Adobe Experience Cloud solutions.
About the role
- Technical Account Manager role focused on managing API integrations between KeyBank and clients. Collaborating across teams to ensure seamless technical onboarding and support for clients' banking needs.
Responsibilities
- Work with technical client representatives to understand, code to, test, and support technical integrations between client and KeyBank provided software services
- Assist clients in both setting up API integrations and in the design of their overall technical system design
- Work closely with clients from the time they begin onboarding with Key
- Negotiate win-win solutions, fostering an atmosphere of respect and accountability
- Analyze current technologies used within the customer environments and map solutions with steps and processes for improving products and solutions over time
- Collaborate effectively across multiple cross-functional teams, including Sales, Product Owner, SMEs, Marketing, Legal, Compliance, Data Analytics, Engineering, and Design
Requirements
- Bachelor’s degree or higher
- Minimum 7 years experience in solutions engineering
- Minimum 3 years of integrated merchant acquiring and/or payment facilitation products experience
- Experience building fintech products within a larger enterprise banking environment
- Experience working with one or more transaction system in an API based facilitation model
- Industry expertise and strong business acumen in Small Business and Commercial Banking, as well as payments
- Experience working with ERPs and Treasury Management System integrations
- Deep understanding of API Technology including mTLS Certificate exchange
- Knowledge of merchant acquiring and servicing, PayFacs, Payment Processing, and the related technologies
- Demonstrated ability to communicate clearly and effectively with clients across multiple formats
Benefits
- Key has implemented a role-based Mobile by Design approach
- All necessary training will be provided by Embedded Banking Client Success team following start date (on the job training)
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
Embedded Technical Account Manager providing eSIM solutions support. Joining Thales in Madrid, focusing on technical client interactions and project management.
Technical Account Manager providing strategic and technical guidance to customers at Wiz. Reinventing cloud security to empower businesses throughout their cloud journey.
Technical Account Manager in charge of developing relationships with crypto merchants in APAC. Coordinate onboarding, monitor performance, and contribute to revenue growth while ensuring merchant satisfaction.
Technical Account Manager for growing relationships with crypto merchants across APAC region. Serving as main contact while ensuring business growth and exceptional merchant experience.
Senior Technical Account Manager maximizing value of email - based risk assessment solution for clients. Collaborating with teams to analyze fraud and implement risk mitigation strategies across sectors.
Red Hat OpenShift Technical Account Manager supporting enterprise customers in adoption and implementation of Red Hat solutions. Building relationships and advocating for customers while enhancing their technology experience.
Solutions Account Manager responsible for sales expansion and customer satisfaction in Research Intelligence business. Establishing relationships and driving renewals with strategic upselling opportunities.
Technical Account Manager at GTX Solutions leading client engagements from both strategic and technical perspectives. Focused on Customer Data Platforms and MarTech integrations.
Technical Sales Account Manager at Axalta serving Korean OEMs. Providing technical service and leading business opportunities across multiple customer plants in an international environment.