Customer Success Manager working to enhance contract quality for assigned Data Center customers in hybrid working environments. Collaborating with various teams and stakeholders for efficient project execution.
About the role
- Customer Success Manager working with legal tech customers to grow accounts and deepen adoption. Collaborating with cross-functional teams and shaping the CS model as Juro scales.
Responsibilities
- Co-own a scaled portfolio of customers
- Partner with legal and ops leaders to grow customer accounts
- Build momentum and deepen adoption
- Shape how the scaled Customer Success model evolves
Requirements
- 2–3+ years of customer-facing experience
- Engaged senior stakeholders, including Director level and above
- Confident in identifying and nurturing customer relationships
- Strong discovery and problem solving skills
Benefits
- 20% bonus (in 4x quarterly instalments based on performance targets)
- equity at IC2 level in our progression framework
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Location requirements
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