Customer Success Manager responsible for customer onboarding, adoption, retention, and expansion at Noibu in Ottawa. Building relationships and influencing stakeholders to achieve customer success.
About the role
- D365 CRM Technical Specialist contributing across all phases of projects in India. Liaising between clients, IT staff, and business partners ensuring project quality and timely delivery.
Responsibilities
- contribute across all phases of projects (e.g., Plan, Analyse, Design, Build and Test)
- support the team in defining technical, operational and user requirements
- oversee the timely and effective resolution of client issues
Requirements
- hands-on with Dynamics 365 CE and Power Platform
- technical expertise to Architect Design and Solution CRM solutions
- liaise effectively between clients, IT staff, and business partners
- assess Client requirements and scope
- ensure project quality meets standards through KPI identification
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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