Business Analyst on various technology projects, focusing on Digital transformations and customer satisfaction. Collaborating closely with teams to identify business needs and develop solutions.
Responsibilities
The Business Analyst will be working on a variety of technology projects and initiatives, with a focus on Digital projects.
Act as a member of the digital technology capability team.
Responsible for identifying business needs and determining solutions while maintaining a focus on customer satisfaction, innovation, relationship building, change management and driving positive results.
Facilitate and coordinate communications of high-level and detailed level requirements, specifications, diagrams, as well as data and process models to project team members.
Plays a key role in the application support activities.
Oversees audit team's daily activities.
Evaluates the effectiveness of the internal controls in addressing the risks to which our business and operations are exposed.
Develops, plans, and evaluates internal audit programs for accounting and statistical records.
Performs complex audit tasks and prepares reports with the findings.
Reviews audit workpapers and evidence supporting audit conclusions.
Requirements
Bachelor's degree, preferably in Accounting
CPA designation or non-US equivalent (e.g. CCA) is required
2+ years experience
Strong interpersonal skills
Strong relationship management and negotiation skills
Strong critical thinking and problem solving skills
Strong process flow and diagramming skills
Strong analytical skills
Expertise in business process analysis, system analysis and data analysis
Very proficient in developing requirements definition, functional specifications, data models and business procedures
Proficient in software fit analysis
Expertise in MS Office, MS Project, Visio and other PC software
Has advanced knowledge of audit principles through extensive experience.
Benefits
gender identity, sexual orientation, race, color, religion, creed, national origin, disability, genetic information, veteran status, citizenship or marital status organizations
100% focus on customer experience
20,000+ customer experience and technology specialists providing services to 75+ marquee customers globally
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