Staffing Coordinator at Syntax managing staffing and resource allocation for SAP consulting services. Collaborating with global teams to optimize performance and monitor resource utilization.
Responsibilities
Collaborate with the SDM and ETM to forecast staffing needs based on project requirements, client engagements, and business growth strategies across multiple global locations.
Efficiently allocate SAP consultants to various projects, ensuring the right skill sets are matched to client needs while optimizing resource utilization across the global SAP CoEs.
Engage with the SDM to understand client needs, fostering strong partnerships that enhance the delivery of SAP optimization services as an extension of the Client Center of Excellence.
Monitor and analyze team performance metrics, ensuring optimal consultant utilization and identifying areas for improvement.
Ensure that all staffing practices and service delivery comply with local and international labor laws, as well as the firm’s quality standards and policies.
Partner with Directors of SAP COE to forecast staffing needs based on current and future business demands, ensuring alignment with organizational goals.
Ensure the efficient allocation of resources across various teams and projects, balancing workloads to prevent overstaffing or understaffing.
Develop and maintain schedules that align staffing levels with operational requirements while ensuring compliance with labor laws and company policies.
Monitor and report on staff utilization rates, identifying underutilized or overworked resources and proposing solutions to optimize performance.
Collaborate with the Director of SAP CoE to fill staffing gaps, ensuring the timely hiring of qualified personnel to meet business needs.
Prepare comprehensive reports on staffing metrics, labor costs, and workforce productivity, providing actionable insights to management for informed strategic decision-making.
Identify opportunities for improving staffing processes, systems, and tools to enhance overall operational efficiency and workforce effectiveness.
Requirements
Bachelor’s degree in human resources, Business Administration, or a related field; Master’s degree preferred.
5+ years of experience in staffing, workforce management, or human resources, preferably within an SAP consulting environment
Strong understanding of SAP applications and familiarity with consulting practices related to optimization services.
Excellent analytical skills with a focus on data-driven decision-making and performance improvement.
Strong communication and interpersonal skills to engage and collaborate effectively with teams across different regions.
Proficiency in staffing management software, analytic platforms and HRIS (e.g., Workday, SAP SuccessFactors).
Experience working in a multi-country environment with a thorough understanding of local labor laws and regulations.
Benefits
Competitive, above-average compensation
Global tourist: With us, you can also work from abroad from time to time
Flexible working time models, home office
Attractive benefits, e.g. company pension scheme or various health offers
A modern environment in which the 'you' is part of it
Open feedback culture, flat hierarchies and a motivated team
Individual career planning with continuous training and coaching on the job
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