Lead Technology Business Systems Consultant focusing on strategic initiatives in consumer lending operations for Wells Fargo. Drives solutions in contact center voice technology with cross - functional teams.
About the role
- Senior Director in Quality Business Process Excellence overseeing Quality process enablement and strategic improvements in Innovative Medicine for Johnson & Johnson.
Responsibilities
- The enablement of the Quality processes and be very close business partner to the members of the Quality Systems & Innovative Medicine Quality Leadership teams.
- The process model and decomposition, ensures the documentation of processes, makes these available thru training, drives consistency and continuous improvement in line with the business needs and scope.
- Investment management for Quality Systems in close collaboration with the IMQ Strategy & Operations function.
- End to End performance management as well as tiered performance management.
- Resiliency ownership includes the foundational work on risk assessments.
Requirements
- A Bachelor’s degree is required.
- An MBA or advanced degree is preferred.
- A minimum 10-12 years relevant business experience is required.
- A minimum of 8 years in Supply Chain (Operational), Quality or R&D is required.
- Black Belt Certification is preferred.
- Proven overall PE knowledge in Six Sigma, Lean or DEX is required.
- High tolerance for ambiguity in a complex environment.
- Ability to build effective partnering relationships.
Benefits
- medical
- dental
- vision
- life insurance
- short- and long-term disability
- business accident insurance
- group legal insurance
- retirement plan (pension)
- savings plan (401(k))
- vacation – 120 hours per calendar year
- sick time - 40 hours per calendar year; for employees in Washington – 56 hours per calendar year
- holiday pay, including floating holidays – 13 days per calendar year
- work, personal and family time - up to 40 hours per calendar year
- parental leave – 480 hours within one year of the birth/adoption/foster care of a child
- condolence leave – 30 days for an immediate family member: 5 days for an extended family member
- caregiver leave – 10 days
- volunteer leave – 4 days
- military spouse time-off – 80 hours
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