Customer service representative for Jeld-Wen responding to customer inquiries and upselling opportunities. Accepting orders, maintaining records, and collaborating with sales teams.
Responsibilities
Responds to inbound customer contact regarding product and service information and identifies upselling opportunities from such contact
Accepts orders, closes sales, maintains customer records and completes required documentation
Identifies and qualifies prospective customers and records sales prospecting activity in computer-based tracking systems
May have an assigned product line that may overlap other sales teams' territories
May have an individual or team sales quota and is likely to have a target earnings bonus or sales incentive opportunity
Requirements
Entry level position with little or no prior relevant training or work experience
Acquires basic skills to perform routine tasks
Work is prescribed and completed with little autonomy
Works with either close supervision or under clearly defined procedures
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