Technical Support Representative providing customer interactions through calls, chats, and emails for PenTeleData. Troubleshooting various products and maintaining records of support interactions.

Pencor Construction provides General Contracting, Construction Management, & Design + Build Services.
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Technical Support Representative providing customer interactions through calls, chats, and emails for PenTeleData. Troubleshooting various products and maintaining records of support interactions.
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Customer Experience Specialist providing support for billing, repair, retention, and sales calls at Blue Ridge Communications. Troubleshooting and resolving inquiries while maintaining high customer satisfaction.
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