Inside Sales Specialist supporting order processing and consulting clients. Handling supplier communication and optimizing internal processes in a leading IT services company.
About the role
- Sales position for PenTeleData working on warm and cold calls to promote services. Engage customers for upselling and handling inbound leads while residing in Pennsylvania.
Responsibilities
- Involves "warm" calling to identify additional needs for existing customers
- Re-contracting and up-selling all available PenTeleData services
- Engage in "cold" calling to promote new client growth
- Handling inbound sales leads for both new and existing customers
- Other duties as assigned
Requirements
- H.S. Diploma or G.E.D.
- Bachelor's Degree or equivalent in relevant field preferred
- Established residency in Pennsylvania
- Previous Sales Experience
- Previous experience in Telecommunications industry
- Good Working Knowledge of Desktop Computer Applications
- Good Understanding of Data, Internet and Voice Services
- Strong Communications Skills - Oral and Written
- Strong Customer Service Skills
- Strong Interpersonal Skills
- Understanding of the Technology behind routers, hubs and switches a plus
- Understanding of Ethernet networking and Wi-Fi a plus
- Good working knowledge of Salesforce.com a plus
Job title
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