Hybrid Head of Digital and Inside Sales

Posted 3 days ago

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About the role

  • Leading Digital and Inside Sales at Teya, driving revenue growth in Italy's SMB market. Building a high-performing sales team and executing digital transformation strategies.

Responsibilities

  • Be a key member of the leadership team in Italy, working cross-functionally to optimize an integrated go-to-market approach
  • Define and own the Inside Sales (outbound sales) and digital channels strategy, aligned with overall company growth objectives
  • Build and lead a high-performing team of Inside Sales
  • Establish a culture of accountability, performance, and continuous improvement
  • Coordinate the integration between traditional and digital sales channels to maximize efficiency
  • Develop and execute a comprehensive digital transformation roadmap for sales and marketing operations
  • Deliver consistent growth against quarterly and annual sales targets across all channels
  • Drive pipeline creation from inbound/outbound motions, partnerships, and campaigns – in partnership with Marketing
  • Optimize conversion across the entire funnel – lead to opportunity, opportunity to close, and post-sale expansion
  • Develop and implement specific strategies for the Teya Store and other digital channels, including e-commerce optimization
  • Design and execute digital sales strategies that leverage automation, personalization, and data analytics
  • Analyze and optimize conversion rates of digital channels to maximize ROI and customer lifetime value
  • Implement A/B testing frameworks to continuously improve digital sales performance
  • Lead performance marketing initiatives across paid search, paid social, display advertising, and other digital channels
  • Develop and manage digital marketing budgets, ensuring optimal allocation across channels based on performance metrics
  • Implement and optimize marketing automation workflows to nurture leads and drive conversions
  • Create and execute SEO/SEM strategies to increase organic and paid traffic to digital properties
  • Leverage data analytics and attribution modeling to understand customer journeys and optimize touchpoints
  • Collaborate with Marketing to develop compelling digital content strategies that drive engagement and conversions
  • Implement retargeting and remarketing campaigns to maximize conversion rates
  • Stay current with digital marketing trends, tools, and best practices in the fintech and SMB sectors
  • Recruit, onboard, and develop top talent at all levels of the Inside Sales team
  • Coach, and set clear goals and incentives for high performance
  • Create career paths to grow and retain talent
  • Implement continuous training programs to keep the team updated on products, sales techniques, and market trends

Requirements

  • 6+ years of B2B sales experience, with at least 3+ years leading Inside Sales organizations, contact centers
  • Strong digital marketing experience, with proven digital go to market strategies
  • Strong grasp of modern sales tools and CRM (e.g., HubSpot, Twilio, dialers, etc.)
  • Experience with e-commerce platforms and digital sales strategies
  • Demonstrated success building and scaling teams in a high-growth technology/fintech environment
  • Data-driven operator with a track record of delivering predictable revenue at scale
  • Excellent communicator and motivator – able to set direction and inspire execution
  • Fluency in Italian and English
  • Knowledge of the Italian SMB market and its specific needs
  • Availability to travel within Italy
  • Ability to work in a multinational and multicultural environment
  • Knowledge of the fintech or financial services sector is an advantage.

Benefits

  • Health Insurance
  • 25 days of Annual leave (+ Bank holidays)
  • Frequent team events & activities in the office and outside
  • Office snacks every day
  • Friendly, comfortable and informal office environment.

Job title

Head of Digital and Inside Sales

Job type

Experience level

Lead

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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