Collections Specialist ensuring timely collection of accounts receivable at Optro, a leading SaaS company leveraging cutting - edge technology.
IS
Hybrid Billing & Collections Associate
Posted 8 hours ago
About the role
- Billing and Collection Specialist managing routine cash application and reconciliations for insurance balances in hybrid schedule. Collaborate with teams to resolve customer inquiries and improve efficiency.
Responsibilities
- Responsible for applying routine cash receipts to insurance balances receivable.
- Responsible for all billing and collection activity of receivables for assigned accounts
- Balances and allocates agent payments for fundamental accounts
- Resolves internal and external customer inquiries and escalates to management as appropriate
- Takes necessary steps to reconcile and resolve differences
- Assist with special projects to promote efficiency as assigned.
- Handle a variety of administrative tasks as needed.
Requirements
- High school diploma with demonstrated experience required
- 1-3 years billing and collection services or equivalent experience preferred
Benefits
- Comprehensive medical, dental and vision insurance with no waiting period
- Competitive paid time off programs
- 401(k) savings and annual contributions of up to 12% of annual salary
- Mental health support programs, life and disability insurance, paid parental leave and a variety of additional voluntary benefits
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