Collections Analyst responsible for digital collection strategies at Enova International. Analyzing data, optimizing processes, and implementing new technologies for better results.
Responsibilities
Perform diagnostics based on analysis of digital operation data;
Propose, develop and monitor Digital Collection’s Main KPI's;
Focus on optimizing strategies to improve results, proposing new processes, tools, technologies, automations and solutions (e.g. AI);
Relationship building skills, including the team, suppliers, service providers (Experian, Equifax, etc.) and leaders;
Control of workflow and sending of invoices from service providers monthly;
Sense of ownership in activities related to the success of the collection area (it is important to have a critical sense to propose changes and improve results).
Requirements
Degree in Engineering, Business Administration or equivalent.
3+ years of work experience in relevant roles such as: planning, mis and strategy
Ability to solve problems: identify opportunities for improvement, propose a resolution approach, align expectations with those involved and discuss recommendations
Strong analytical skills: able to connect business challenges with data and KPIs; manipulate databases with tools such as SQL and Excel; present results in a direct and data-driven way
Communication and influence skills: Present structured recommendations, organize arguments, and support claims with data and facts
Fluency in Portuguese and English is required.
Benefits
Our hybrid roles require in-office work Tuesday through Thursday, with remote flexibility on Mondays and Fridays. This schedule fosters collaboration, team connection, and strategic planning, enhancing communication and effectiveness to drive results.
Health, dental, and vision insurance including mental health benefits
401(k) matching plus a roth option (U.S. Based employees only)
PTO & paid holidays off
Sabbatical program (for eligible roles)
Summer hours (for eligible roles)
Paid parental leave
DEI groups (B.L.A.C.K. @ Enova, HOLA @ Enova, Women @ Enova, Pride @ Enova, South Asians @ Enova, APEX @ Enova, and Parents @ Enova)
Employee recognition and rewards program
Charitable matching and a paid volunteer day…Plus so much more!
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