Hybrid Creative Account Manager

at Inspired Thinking Group (ITG)

• Job title: Creative Account Manager
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: No Education Requirement
• Location requirements: Hybrid, Birmingham, United Kingdom

About the role

• Creative Account Manager responsible for managing client relationships and delivering creative content for Subway. Collaborating with teams to ensure project success and client satisfaction.

Responsibilities

• An exciting opportunity has arisen for an Creative Account Manager to join the Subway team.
• As an Account Manager, you will play a key role in managing and delivering creative content for Subway campaigns.
• You will be responsible for helping to build and sustain strong relationships with clients, understand their needs, and translate them into creative briefs for our creative and production teams.
• Working closely with the AD, SAM and client, you will help to manage the end-to-end delivery of projects, ensuring they are delivered on time, within budget, and to the highest standard.
• You will provide regular updates to the client, managing expectations, and look to resolve any issues that may arise in the first instance and escalate where appropriate.
• In addition to managing client relationships, you will collaborate with internal teams including to ensure the successful execution of creative projects.
• You will also be responsible for monitoring project timelines, budgets, and ensuring quality control throughout the process.

Requirements

• Previous experience in a similar role, preferably in an agency environment
• Strong communication and interpersonal skills
• Excellent project management and organisational skills
• Ability to multitask and manage multiple projects simultaneously
• Understanding of creative processes and ability to translate client requirements into actionable briefs
• Attention to detail and commitment to delivering high-quality work
• Ability to work effectively under pressure and meet tight deadlines
• Strong problem-solving skills and ability to think strategically

Benefits

• **Work’s a treat!******On top of a competitive salary, you can expect a whole load of perks:
• **25 days’ holiday + bank holidays** – we understand the importance of you getting some down time.
• **Annual Wellbeing Day –** enjoy an additional day on us to look after your physical and mental wellbeing.
• **Pension Scheme – **helping you save towards your retirement home in the sun!
• **Corporate Medical Cash Plan – **claim back the cost of your medical treatments.
• **Smart Working Options –** spend up to 40% of your working week from home.
• **So many savings **– through our online community platform, you can access dozens of daily deals, from money off top brands to discounts on days out.
• **Employee Assistance Programme** – our people are at the heart of everything we do, so if you’re happy, we’re happy.
• **Cycle to Work Scheme **– save on the cost of biking to work.
• **Monthly Employee Awards **- Employee of the Month programme with £250 bonus
• **Raising money for charity** **including a paid Volunteer Day** – we’re all about giving back… and having lots of fun in the process!
• **Referral scheme** – know the perfect person to join the team? You could bag £1,000 for a putting a good word in.
• **Wellbeing Programme – **giving you the opportunity to join regular, interactive Wellbeing Workshops or join our 30 plus Wellbeing Champions.
• **Enhanced Family Friendly Leave – **support for you and your family to help you navigate through the craziness of family life.
• **We Value Diversity**
• We champion and welcome diversity in our workforce and ensure all job applicants receive equal and fair treatment, regardless of age, race, gender or gender identity, religion, sexual orientation, disability, or nationality.
• We are not only committed to increasing the visibility and recognition of talent from under-represented groups within our organisation, but the wider industry too.
• At the end of the day, we make sure we take time to look after ourselves, each other, and the planet, because we’re always stronger together.
• ITG have a number of community groups available to employees and exist to offer a safe space for like-minded colleagues, with shared interests to connect, socialise and check in with each other.
• ****What next?****If you found yourself interested in knowing more, drop us your application and someone from our team will be in touch.
• #LI-DG1