Sales Secretary managing leads for a rising plastic surgery clinic in Belo Horizonte. Involves scheduling consultations, understanding client needs, and maintaining patient flow.
Responsibilities
Handle leads via phone and WhatsApp;
Schedule, confirm, and reschedule consultations;
Conduct pre-sales intake, understanding needs and advising on services;
Organize the medical schedule and patient flow in the clinic;
Record information in the system and keep patient records up to date;
Follow up on leads and callbacks;
Support various administrative routines related to the commercial area.
Requirements
Previous experience managing leads in a commercial/sales context (preferably in clinics, medical offices, or healthcare services).
Excellent verbal and written communication with a welcoming, professional demeanor.
Organized, detail-oriented, and able to handle multiple priorities.
Proficiency with basic computer tools (email, calendars, spreadsheets, systems).
Availability for hybrid work in central Belo Horizonte.
Experience in a plastic surgery, dermatology, or aesthetic clinic (plus).
Experience with WhatsApp Business and CRM systems (plus).
Familiarity with insurance processes, pricing/quotations, and commercial closing (plus).
Benefits
Performance bonus — based on volume of scheduled and completed consultations
Transportation voucher
Meal allowance (R$ 600.00 per month)
Real opportunity for internal growth based on performance/results.
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