Sales Development Representative focusing on lead generation and market analysis for Wemolo's B2B digital parking management solutions. Driving growth by establishing contact and building relationships with potential customers.
About the role
- Managing Inbound leads of the region (receiving leads, replying super-fast and setting up meetings with Account Executives (A and B) or Mid Market AEs (C)
- Take inbound phone calls, live chats, and respond to contact forms/inquiries to assess qualification of prospect or customers’ needs to the Infobip’s solutions
- Identify customer segment and vertical and/or need early in discussion to route properly to the respective squad
- Ensure proper qualification towards direct or indirect (partnership) business model
- Consistently meet response time SLAs to Inbound Leads
- Use class leading tools to verify information at both contact and account levels, completing any lead information gaps that may exist
- Responsible for updating the customer and prospect data base
- Act as a pre-sales development checkpoint to ensure that leads are ready and qualified for further engagement
- Work closely with colleagues to learn more about the Infobip platform and business development practices
- Build and maintain extensive knowledge of how Infobip solves business challenges
- Learn a disciplined, programmatic approach to campaign-based pipeline generation and marketing sales-ready lead qualification
- Work closely with the Marketing team to drive continuous improvement in lead quality, conversion rates and pipeline generated
- Provide ongoing feedback to the sales and marketing department for continuous process optimization
- Use and maintain the Salesforce for data quality
Requirements
- Recently completed a Bachelor’s degree in Business, Marketing, Communications, or related field
- Strong communication, organizational, and research skills
- Ability to respond quickly and professionally to inbound leads across phone, email, and chat
- Comfortable using or learning CRM and sales tools (e.g., Salesforce, Outreach)
- Strong attention to detail for accurate lead qualification and data management
- Proactive and eager to learn about sales development and SaaS/tech environments
Benefits
- Flexible work arrangements
- Employee Stock Ownership Plan (ESOP)
- Competitive salary and rewards
- Time off when it matters most
- Internal mobility, mentorship, and global opportunities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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