Team Lead for Customer Engagement, driving client re - engagement and leading a small team towards strategic goals in customer success.
About the role
- Digital Customer Success Associate at Infobip collaborating with clients on digital communication solutions. Engaging in project deliverables, enhancing customer experience and supporting professional development.
Responsibilities
- Collaborate with clients to understand their digital communication needs.
- Deliver solutions and support to enhance customer experience.
- Work with a global team to ensure seamless implementation of proposed strategies.
- Engage in continuous learning and professional development to enhance skills.
- Contribute to project deliverables and share feedback with clients and internal teams.
Requirements
- No specific requirements mentioned in the job description.
Benefits
- Financial rewards & recognition - A fair compensation aligned with your experience, industry, and market standards, performance-driven bonuses, regular reviews to support your growth and recognize your contributions, and a culture that values your impact.
- Flexible work arrangements - We combine in-person collaboration with remote work and flexible working hours, because great ideas happen everywhere - and not always between 9 and 5.
- ESOP (Employee Stock Ownership Plan) - As an Infobip employee, you’ll have the opportunity to share in our company’s success through stock options.
- Work-life balance and Well-being - We offer time off when you need it, special leave days for life’s big moments, and a flexible hybrid work model tailored to local regulations.
- Career mobility - Your career is a journey. With internal mobility, upskilling, and mentorship, we help you shape your path.
- Professional development - Learning never stops. Onboarding, mentorship, and training programs help you grow - no matter where you start.
- International mobility - Ready to take your career global? Explore short and long-term opportunities in our Hubs worldwide.
- While some benefits may vary by location, our goal remains the same: to support your growth, well-being, and success - wherever you are.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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