Head of Desk managing sales team at IFX Payments, a global provider of payment solutions. Leading sales strategy and development for the FI/NBFI markets in UK with strong focus on team performance.
Responsibilities
Set the context for your team members to perform by setting targets and KPIs that are effectively measurable and ensure the necessary support framework to perform is in place (tools, training, process documentation, structure etc).
Create clarity by regularly feeding forward the expectations to your team members (responsibilities, KPIs, priorities etc) and feeding back on their performance through regular conversations (1:1, monthly reviews, etc).
Drive results by distributing workload, hiring team members, resolving/escalating issues.
Generate energy and engagement, reward high performance and promote a safe work environment for people to thrive.
Actively support and encourage your team members personal development and career growth to make it count.
Develop and implement sales strategies tailored to the FI/NBFI market, considering the unique needs of these businesses in the UK.
Conduct regular analysis of market trends, competitor activities, and customer needs to adjust strategies accordingly.
Accurately forecast sales revenue and manage the sales pipeline to ensure consistent achievement of targets.
Oversee efforts to acquire new FI/NBFI clients by identifying opportunities and developing tailored propositions.
Guide the team in adopting a consultative sales approach, helping SMEs understand the benefits of the FX and payments solutions offered.
Ensure that the team effectively uses CRM systems to manage leads, opportunities, and client interactions.
Regularly report sales performance to senior management, providing insights and recommendations for continuous improvement.
Work closely with other departments, such as marketing, product development, and customer support, to align sales efforts with overall company objectives.
Keep the team informed of company updates, product developments, and market changes that could impact sales activities.
Ensure that all sales activities comply with relevant regulations and company policies, particularly in the financial services sector.
Maintain a deep understanding of the FX and payments products offered, including features, benefits, and differentiators.
Ensure the sales team is well-versed in the products and services they are selling, able to address customer inquiries effectively.
Help team identify and pursue strategic partnerships that could expand the company’s reach new FI/NBFI, specifically within the CFD vertical and understand the competitive landscape.
Assist team explore opportunities for market expansion within the UK, leveraging the company’s FX and payment solutions to tap into new customer segments.
Manage the sales budget effectively, allocating resources to the most promising opportunities and ensuring a good return on investment.
Monitor and control sales-related expenses to maintain profitability while achieving growth targets.
Gather feedback from the sales team and clients to identify areas for improvement in products, services, and sales processes.
Encourage the team to propose and implement innovative approaches to selling, keeping the company competitive in a rapidly changing market.
Requirements
Experience in leading and developing high performance teams with the ability to inspire, motivate, and energise teams to achieve high performance within the foreign exchange (FX) or financial services industry.
Experience in selling to regulated financial institutions and has an understanding of the underlying regulation within the markets we operate.
Proven track record of developing new business and meeting/exceeding sales targets.
Solid understanding of currency markets, hedging facilities, and international payments.
Ability to create context and clarity for team members and handle difficult conversations.
Ability to create a results-orientated environment where success is celebrated and rewarded appropriately.
Strong strategic thinking with the ability to align sales strategies with business objectives.
Capability to analyse market trends and identify new business opportunities.
Adept at commercial modelling and analysis to support the value proposition of products.
A true team player with a winning mentality and strong work ethic committed to continuous improvement and high performance.
Adaptable, tenacious and flexible who is able to perform under pressure.
Benefits
25 days’ annual leave, plus bank holidays and an extra day off for your birthday!
Holiday loyalty scheme.
Life Insurance.
Work abroad scheme.
Enrolment into our pension scheme, which we offer via a salary exchange scheme.
Access to a financial education, planning and coaching platform.
Membership with Healthcare platform, which offers cash back on healthcare focused on dental, optical & physio, plus access to stress helplines, a virtual GP and more.
Salary exchange nursery fees.
Enhanced parental leave.
Cycle to work.
Career development and progression tools.
Company events – Sporting events, pub nights, seasonal parties, socials.
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