Regional Sales Coach supporting RBC Brewin Dolphin sales teams to enhance sales leadership and effectiveness across client facing teams. Delivering coaching, support, and strategic guidance through sales methodologies and training programs.
About the role
- Support role for international sales handling spare part requests and technical inquiries. Includes internal order entry in SAP and coordination with various interfaces.
Responsibilities
- Support our international locations regarding spare parts processes and technical inquiries
- Enter internal quotations and orders in SAP, including delivery date tracking and coordination with the relevant interfaces
- Identify spare parts using parts lists or technical documentation
- Assist in determining pricing for spare part rates
- Prepare pro forma invoices for export shipments
- Coordinate international shipments and pickups and support shipment tracking
- Create credit notes and invoices, and handle warranty processing
- Technical specification and pricing for spare parts and spare-part kits
- Proactively prepare spare parts lists for new projects
- Manage returns, including issuing the corresponding credit notes
Requirements
- Completed technical vocational training or commercial training with basic technical knowledge
- Experience in international order processing
- Proficient with MS Office and ideally SAP S/4
- Structured, independent working style with a confident manner when dealing with external contacts
- Strong service and customer orientation as well as the ability to work in a team
- Exceptional communication skills in German and English (spoken and written)
Benefits
- Employer contribution to the company pension scheme
- Capital-forming benefits (savings plan contributions)
- Contractual special payments (per collective agreement)
- Additional holiday pay according to the company collective agreement (IG Metall Precision Engineering)
- High flexibility (flexitime)
- Option for mobile office (remote work)
- 30 days of annual leave
- Open and values-driven culture
- Well-equipped and ergonomic workstation
- Short decision-making processes due to flat hierarchies
- Central onboarding event in Baal
- JobRad (company bike scheme)
- Corporate benefits
- Local discounts
- Programs as part of the company health management
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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