Sales Associate at The Paper Store providing world class service and achieving sales goals in a retail environment. Responsible for customer engagement and store standards in a fun, fast - paced setting.
About the role
- Support role for international sales handling spare part requests and technical inquiries. Includes internal order entry in SAP and coordination with various interfaces.
Responsibilities
- Support our international locations regarding spare parts processes and technical inquiries
- Enter internal quotations and orders in SAP, including delivery date tracking and coordination with the relevant interfaces
- Identify spare parts using parts lists or technical documentation
- Assist in determining pricing for spare part rates
- Prepare pro forma invoices for export shipments
- Coordinate international shipments and pickups and support shipment tracking
- Create credit notes and invoices, and handle warranty processing
- Technical specification and pricing for spare parts and spare-part kits
- Proactively prepare spare parts lists for new projects
- Manage returns, including issuing the corresponding credit notes
Requirements
- Completed technical vocational training or commercial training with basic technical knowledge
- Experience in international order processing
- Proficient with MS Office and ideally SAP S/4
- Structured, independent working style with a confident manner when dealing with external contacts
- Strong service and customer orientation as well as the ability to work in a team
- Exceptional communication skills in German and English (spoken and written)
Benefits
- Employer contribution to the company pension scheme
- Capital-forming benefits (savings plan contributions)
- Contractual special payments (per collective agreement)
- Additional holiday pay according to the company collective agreement (IG Metall Precision Engineering)
- High flexibility (flexitime)
- Option for mobile office (remote work)
- 30 days of annual leave
- Open and values-driven culture
- Well-equipped and ergonomic workstation
- Short decision-making processes due to flat hierarchies
- Central onboarding event in Baal
- JobRad (company bike scheme)
- Corporate benefits
- Local discounts
- Programs as part of the company health management
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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