Assistente de Service Desk providing technical support in São Paulo. Responsible for opening calls and assisting the team with technical issues.
About the role
- Administrative Assistant supporting compliance and operational tasks at Ideal Siding. Focused on maintaining organization and accuracy throughout company compliance and documentation processes.
Responsibilities
- Report to and closely communicate with the Brand President on all compliance-related matters.
- Review, collect, and track insurance certificates (COIs) from franchisees and vendors.
- Ensure current copies of business licenses, permits, and registrations are maintained.
- Monitor expiration dates and follow up for renewals or updated documents.
- Keep compliance records organized and easily accessible in digital systems.
- Maintain and update internal spreadsheets, shared drives, and databases.
- Manage shared inboxes and assist with correspondence and scheduling.
- Create and update templates, forms, and internal documentation.
- Help coordinate team meetings, events, and training sessions.
- Provide additional administrative support to leadership and other departments as needed.
Requirements
- Previous experience as an Administrative Assistant or in a similar role.
- Excellent attention to detail and strong organizational skills.
- Ability to manage multiple priorities and deadlines with accuracy.
- Strong written and verbal communication skills.
- Proficiency in Google Workspace, Microsoft Excel, and general office software.
- A proactive attitude and a knack for follow-through.
Benefits
- 36-hr work week for a healthy work/life balance
- Company parties
- Competitive salary
- Dental insurance
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
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