Office Manager & Receptionist overseeing the daily running of the Hometrack office. Acting as the first point of contact and managing administrative tasks for seamless operations.
Responsibilities
Own the day-to-day running of the Hometrack office, ensuring it is safe, clean, and fully operational at all times.
Act as the primary point of contact for building management, security, cleaning services, and facilities suppliers.
Manage mail, deliveries, inventory, and ordering of kitchen and office supplies.
Be the first point of contact for all clients, candidates, partners, and visitors, delivering a professional and welcoming experience.
Manage the front desk, answer and direct incoming calls, and oversee visitor sign-in processes.
Coordinate catering and hospitality for external meetings and events.
Prepare workstations and office access for new starters.
Deliver office tours and support new joiners in settling into Hometrack from day one.
Partner with the People and IT teams to ensure onboarding is smooth and well-organised.
Coordinate booking and preparation of meeting rooms across the office.
Work with IT to ensure AV equipment is functional and ready for meetings and presentations.
Maintain shared spaces so they consistently reflect Hometrack’s professional brand.
Lead the planning and delivery of internal events, team lunches, celebrations, and seasonal activities.
Help foster a welcoming, inclusive, and engaging workplace culture.
Requirements
Previous experience in office management, front-desk reception, or a high-touch hospitality or customer-facing role.
Exceptional interpersonal and communication skills, with the confidence to interact with everyone from couriers to senior leaders.
Strong organisational skills and the ability to manage a busy front desk while handling operational tasks.
High levels of reliability, punctuality, and commitment to maintaining consistent office coverage.
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