Asst. Front Office Manager at Equinox Hotels managing guest services and Front Desk operations. Ensuring high service standards and leading a team in a luxury hotel environment.
About the role
- Providing administrative support for Insurance and Authorization Manager at New England Life Care. Requires excellent organizational skills and hybrid work from Scarborough, Maine office.
Responsibilities
- Assign incoming faxes and Explanations of Benefits and route them to the appropriate departments/charts
- Attach insurance authorization responses to patient charts in EMR
- Maintain our MD database and referral source database in EMR
- Provides clerical support for mailings & scanning for the Reimbursement Department
- Ensures that confidentiality of patient information is maintained in accordance with state and HIPAA Privacy and Security regulations
- Effectively communicates with branch managers for staff schedules
- Maintains level of productivity and meets outlined performance standards without jeopardizing quality; uses time effectively to consistently accomplish objectives and meet deadlines; organizes workload for requirements of the job; sets priorities and discriminates between important and unimportant matters; anticipates needs/problems; maintains attention to detail.
Requirements
- High school Diploma or equivalent required
- Experience with the management of a multi-line phone system required
- Previous customer service experience preferred
- Experience with Microsoft Office programs (Word; Excel; Power Point, etc.)
- Knowledge of HIPAA Privacy and Security requirements preferred
- Excellent organizational skills required
- Demonstrated ability to identify research and solve problems required
- Ability to work independently as well as part of a team required
Benefits
- Hybrid position
- Room for growth and potential for advancement
- Health insurance
- Dental insurance
- Vision insurance
- Generous employer-matched 403(b) savings program
- Company paid: Life insurance, Short- and long-term disability insurance
- Paid time off
- And much more!
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