IT Support Specialist ensuring technology systems function and assisting users with issues. Installing software and preparing hardware for employees in a corporate environment.
About the role
- IT Administrator managing digital infrastructure at HÖRMANN Informationssysteme GmbH. Providing First and Second Level Support and configuring IT systems.
Responsibilities
- Handle tickets in First and Second Level Support
- Act as first point of contact for service requests
- Analyze, resolve and document hardware and software issues as they arise
- Configure and commission IT systems; assist with rollouts
- Relocate users/workstations
- Provide application support and user training
- Client management, including installation and configuration of clients
Requirements
- Successfully completed vocational training in IT or equivalent
- Open to new technologies and concepts
- English language skills
- Knowledge of Windows operating systems (Windows 7/10/11)
- Experience with Microsoft Office/Outlook
Benefits
- An attractive, modern workplace
- Work as part of a qualified, highly motivated team
- An interesting work environment with challenging projects and varied tasks
- Independent working
- A permanent employment contract, attractive salary, flexible working hours
- Good transport connections, free parking and a company canteen
- Hörmann benefits such as company pension scheme “Hörmann Rente”, “Hörmann BU” and numerous discounts
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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