Business Development Manager driving cross-sell initiatives for TCC Member Companies. Collaborating with various teams to enhance service delivery and identify revenue opportunities.
Responsibilities
Own the strategy, rollout, and performance of cross-sell initiatives across TCC Member Companies
Identify and prioritize cross-sell opportunities through data analysis, client insights, and operational trends
Partner with Member Company leadership, property managers, and internal teams to drive adoption and execution
Develop scalable processes, playbooks, and communication strategies to support consistent cross-sell delivery
Develop and execute strategies to promote Ilium Telecom services to existing TCC Member Company clients
Analyze client data to identify telecom needs and cross-sell opportunities
Collaborate with Member Company teams to design targeted campaigns that communicate value and ROI
Manage client engagement and follow-up with support from offshore resources
Implement and manage final-release vendor payment processes, ensuring accuracy and timeliness
Partner with CVPS staff and Member Company finance and accounting teams to streamline permissions and workflows
Analyze vendor history, compliance, and payment trends to identify revenue and efficiency opportunities
Coordinate tax preparation services for TCC Member Company clients in collaboration with internal and external tax teams
Ensure compliance with federal and state regulations
Oversee documentation gathering and client communications related to tax preparation
Serve as a point of escalation for tax-related questions and issues
Develop and execute strategies to deliver monthly recurring exterminating services to existing clients
Conduct regular check-ins and feedback sessions with Member Company Presidents to reinforce program value and adoption
Utilize data analytics tools to track sales performance, client satisfaction, and operational efficiency
Monitor and report on key performance indicators (KPIs) across all cross-sell initiatives
Prepare clear, actionable reports and recommendations for senior leadership
Requirements
Bachelor’s degree in Business, Finance, Marketing, or a related field (or equivalent experience)
7+ years of experience in business development, revenue growth, or cross-sell initiatives
Proven experience working across multiple service lines or product offerings
Strong analytical skills with the ability to translate data into actionable insights
Exceptional relationship-building and communication skills
Experience managing complex initiatives across multiple stakeholders and teams
Comfortable addressing and resolving frequent client escalations
Experience in property management, real estate services, or professional services is strongly preferred.
Benefits
Monthly cell phone stipend
Flexible hybrid work schedule
Medical, Dental, and Vision insurance
401(k) with company match
Short-term and long-term disability (company-paid)
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