Client Support Specialist providing direct support to healthcare clients in the financial experience. Leading operational changes, project planning, and ensuring clear communication with stakeholders.
About the role
- Customer Service Representative supporting daily store operations while ensuring a welcoming environment at H&S Energy. Greet customers, handle transactions, and maintain store presentation and safety standards.
Responsibilities
- Greet all customers with enthusiasm and professionalism, creating a welcoming environment
- Deliver friendly, efficient, and accurate service at checkout while maintaining a positive attitude
- Follow the company’s Four Steps of Customer Service with every interaction to achieve outstanding customer satisfaction
- Communicate current promotions, loyalty programs, and product recommendations to enhance customer engagement
- Operate the Point of Sale (POS) system accurately for all cash, credit, and debit transactions
- Ensure correct change is given, receipts are issued, and refunds or exchanges are processed per company policy
- Maintain signage, promotional materials, and pricing accuracy
- Prepare and maintain all self-serve and ready-to-eat food and beverage stations
- Maintain cleanliness of the entire facility, including restrooms, fueling area, and trash disposal
- Adhere to the station’s shift duties checklist for assigned shifts
- Understand and assist with car wash operations (if applicable)
Requirements
- High school diploma or equivalent preferred
- Previous experience in retail, food service, or customer-facing roles preferred
- Basic knowledge of POS systems and cash-handling procedures
- CPR and First Aid training a plus
- Strong communication skills and the ability to work effectively in a team environment
Job title
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Degree requirement
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