Inventory Support Specialist ensuring inventory accuracy across multiple clinic locations. Collaborating with teams to support day - to - day operations and inventory initiatives.
About the role
- Customer Service Representative responsibilities include managing inquiries via phone, email, and chat in a fun-forward culture. Requires experience in customer service, particularly in call center environments.
Responsibilities
- Responds promptly and professionally to customer inquiries via a maximum of two communication channels such as, phone, email, or chat
- Provides in-depth information about products and services to customers
- Resolves complex customer issues in a timely and efficient manner
- Follows up with customers to ensure that their issues have been resolved to their satisfaction
- Properly and accurately document customer interactions in the organization’s CRM
- Handle cases that require escalation to higher-level support or management and ensure they are resolved efficiently
- Effectively manage high-pressure situations, maintaining professionalism and composure while resolving issues
- Adhere to company policies and procedures
- Meet or exceed performance targets for related KPIs
- Continuously improve knowledge of products, services, and processes by participating in training programs and continuous learning modules
- Collaborate with other departments as needed to resolve customer issues
- Maintain a positive, empathetic, and professional attitude toward customers and colleagues at all times
- Perform other duties as assigned
Requirements
- 2 years of previous customer service experience, preferably in a call center environment
- Strong communication skills, both verbal and written
- Knowledge and experience with a CRM preferred
- Proficient in using computers and various software applications.
Benefits
- Competitive compensation
- Beautiful facility & Free Meals for onsite positions
- Adherence to government-mandated benefits
- Retirement Savings Program with Company Matching
- Life Insurance
- HMO on day 1
- Paid time off, birthday leave
- Opportunities for skills training and personal and professional development
- Experience infinite fun so you can have infinite growth.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
Inventory Support Specialist ensuring inventory accuracy and integrity across clinic locations for LaserAway. Collaborating with clinic staff and vendors, supporting daily operations and compliance initiatives.
Inventory Support Specialist maintaining accurate inventory for LaserAway clinics. Collaborating with clinic staff and HQ team for operational efficiency.
Inventory Support Specialist ensuring accurate inventory management across locations at LaserAway. Collaborating with teams to uphold standards and resolve discrepancies.
Inventory Support Specialist ensuring accurate inventory management across multiple clinic locations. Collaborating with clinic staff and vendors for smooth operations and inventory initiatives.
Inventory Support Specialist ensuring inventory accuracy and collaboration between HQ and clinic teams. Managing vendor communication and supporting inter - clinic operations in aesthetic medicine.
Inventory Support Specialist ensuring accuracy and integrity of inventory systems across multiple clinic locations. Collaborating with clinic staff and vendors for smooth operations and best practices.
Entry - Level ABA Therapist providing one - on - one support for children with Autism in their homes. Offering flexible hours and training for a rewarding career in Applied Behavior Analysis.
Customer Service Director leading North America operations for the Pneumatics Platform. Overseeing team cooperation and enhancing customer service strategies across multiple sites.
Client Support Specialist providing direct support to healthcare clients in the financial experience. Leading operational changes, project planning, and ensuring clear communication with stakeholders.