German Speaking Customer Service Representative handling customer inquiries in Yerevan. Engaging with customers through various channels and maintaining customer data for a global company.
Responsibilities
Handling customer inquiries by phone and in writing
Providing comprehensive advice and resolving customer concerns
Recording and maintaining customer master and transaction data using customer-specific systems
Requirements
Excellent German language skills, spoken and written (B2–C1)
Strong customer and service orientation
Excellent verbal and written communication skills
Strong PC/IT skills
Creativity and team spirit
Willingness to work in shifts and on weekends
Benefits
Attractive compensation
Health insurance
Positive working atmosphere in a motivated team
On-site and remote work options
Personal and professional development
Excellent career advancement opportunities in an international company
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