Retail Sales Consultant role at Telstra enhancing customer experience through tech solutions. Collaborate with team to meet sales targets in a dynamic retail environment.
About the role
- German Speaking Customer Service Representative handling customer inquiries in Yerevan. Engaging with customers through various channels and maintaining customer data for a global company.
Responsibilities
- Handling customer inquiries by phone and in writing
- Providing comprehensive advice and resolving customer concerns
- Recording and maintaining customer master and transaction data using customer-specific systems
Requirements
- Excellent German language skills, spoken and written (B2–C1)
- Strong customer and service orientation
- Excellent verbal and written communication skills
- Strong PC/IT skills
- Creativity and team spirit
- Willingness to work in shifts and on weekends
Benefits
- Attractive compensation
- Health insurance
- Positive working atmosphere in a motivated team
- On-site and remote work options
- Personal and professional development
- Excellent career advancement opportunities in an international company
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
Retail Sales Consultant at Telstra focusing on delivering outstanding customer service and transforming the telecommunications experience. Empowering customers and providing tailored solutions in - store.
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