Customer Service Director at Gofor Delivers improving operational efficiencies and customer experience within hybrid logistics. Collaborating with sales and operations to drive success across processes.
About the role
- German Speaking Customer Service Representative assisting customers at Teleperformance in Yerevan. Handling inquiries and maintaining customer data with a focus on service excellence.
Responsibilities
- Processing telephone and written customer inquiries
- Providing comprehensive consultation and resolution of customer issues
- Recording and maintaining customer master and transaction data using client-specific systems
Requirements
- Excellent written and spoken German (B2–C1)
- Strong customer and service orientation
- Strong verbal and written communication skills
- Proficient computer (PC) skills
- Creativity and team spirit
- Willingness to work in shifts and on weekends
Benefits
- Competitive compensation and health insurance
- Positive work environment within a motivated team
- On-site and remote work options
- Personal and professional development
- Excellent career advancement opportunities within an international company
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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