Front Office Manager at JUFA Hotels overseeing reception operations and guest management. Leading the team and ensuring high service standards in Salzburg, Austria.
About the role
- Office Manager overseeing operations while supporting the founders. Managing office tasks and assisting with organizational needs in a hybrid work environment.
Responsibilities
- Oversee day-to-day office operations, systems, and administrative processes.
- Manage vendors, office supplies, and internal communications.
- Organize and maintain office equipment and resources.
- Coordinate team events, meetings, and activities.
- Supervise office cleanliness, safety, and compliance with workplace policies.
- Handle incoming calls, emails, and correspondence, ensuring timely responses.
- Maintain filing systems, records, and documentation, both digital and physical.
- Manage budgets, petty cash, and office expense tracking.
- Support HR-related administrative tasks, such as onboarding and employee records.
- Implement and improve office procedures and workflow efficiency.
- Organize travel arrangements, itineraries, and accommodations for the founders.
- Plan and coordinate company events, client meetings, and team off-sites.
- Assist with prioritizing tasks, follow-ups, and executive support.
- Conduct research and provide insights to inform decision-making.
- Handle confidential information with discretion and professionalism.
- Liaise with clients, partners, and stakeholders on behalf of executives.
- Draft and proofread emails, letters, and documents for clarity and accuracy.
- Track and monitor deadlines, projects, and ongoing initiatives.
- Take on ad hoc responsibilities such as event support, special projects, or urgent tasks outside regular duties.
Requirements
- Proven experience as an Office Manager, Executive Assistant, or PA to senior leadership.
- Strong organizational, multitasking, and time-management abilities.
- Proactive and resourceful with excellent problem-solving skills.
- Excellent written and verbal communication skills.
- Ability to handle sensitive information with discretion.
- Familiarity with growth marketing, lead generation, or B2B operations is a plus.
- Proficiency with productivity and collaboration tools (Google Workspace, Slack, Teamwork, Excel/Sheets).
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Front Office Manager at JUFA Hotels leading the Front Office team with a focus on customer service. Managing guest experiences and optimizing operational processes for excellence in service delivery.
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