Business Development Manager for white label eCommerce, focusing on acquiring clients in live entertainment sector. Responsible for building customer relationships and managing sales workflows.
About the role
- Business Development Coordinator at Gradient agency managing outreach and follow-ups for new business opportunities. Fluent in English and French, coordinating with global clients and leadership in a creative marketing environment.
Responsibilities
- Support outbound and inbound new business efforts alongside senior leadership.
- Coordinate outreach, follow-ups, and meeting logistics with prospective clients.
- Serve as a professional point of contact for early-stage inquiries in both English and French.
- Track leads, contacts, and opportunities in the CRM to ensure accurate, up-to-date records.
- Monitor incoming inquiries and route opportunities appropriately.
- Help maintain visibility into pipeline status, next steps, and priorities.
- Assist with scheduling, preparation, and follow-up for new business meetings.
- Ensure leadership has the right materials, research, and context ahead of conversations.
- Track action items and help move opportunities forward after meetings and pitches.
- Conduct research on brands, prospects, and decision-makers.
- Support pitch preparation with briefing documents, internal summaries, and background materials.
- Coordinate with internal teams to gather inputs and align on new business opportunities.
- Help ensure clear communication and smooth handoffs across departments.
Requirements
- 1–3+ years of experience in coordination, operations, sales support, account support, or a related role.
- Fluent in English and French (spoken and written) — required.
- Based in New York City - required
- Highly organised with strong attention to detail and follow-through.
- Comfortable supporting senior leaders and managing multiple priorities.
- Strong written and verbal communication skills.
- Curious about creative agencies, branding, and experiential marketing.
- Proactive, reliable, and calm under pressure.
- Experience in a creative agency or professional services environment.
- Familiarity with CRM tools like HubSpot or Salesforce.
- Experience working with international or French-speaking clients.
- Strong research or writing skills.
Benefits
- Hybrid work structure (NYC-based)
- Health, dental & vision insurance
- 401(k)
- Paid parental leave
- Generous PTO
- Regular check-ins and mentorship
- Exposure to agency leadership, growth strategy, and top-tier clients
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