it-support

Aspire Software is a company that focuses on acquiring and nurturing businesses with a strong foundation in outstanding products and passionate teams. As part of the Valsef Group, Aspire Software offers resources, knowledge, and a suite of best practices to enhance and expand operations for continuous improvement and sustainable growth. The company emphasizes decentralization to unlock innovation and adaptability within its acquired entities. Aspire Software is dedicated to serving its customers through long-term technology partnerships, leveraging capital and expertise in various verticals to grow both the businesses and individuals involved.

Aspire Software, the operational arm of Valsoft Corp, operates and manages Valsoft’s global portfolio of wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.

Rather than seeking specific verticals, we seek companies with a solid foundation of outstanding products and passionate employees, with an endless potential for growth. 

We work in a decentralized structure with existing management and employees and offer opportunities for growth under the Aspire umbrella. Owners who are looking for an exit plan without abandoning their dedicated employees can rest easy knowing Aspire offers a permanent home for their business.

Aspire Software

• Provides frontline support for day-to-day IT operations, ensuring end-user satisfaction across Lighthouse Portfolio companies.
• Ensures good English proficiency for communication.

IT Specialist

IT Specialist responsible for frontline support for IT operations at Aspire Software in Lebanon. Addressing end-user satisfaction and ensuring smooth IT function across various applications

business-development-rep

SAVVY ELEMENT is a company dedicated to creating sustainable and eco-friendly personal care and home care products. With a passion for green chemistry, SAVVY ELEMENT offers a range of items including skincare, body care, hair care, cleaning products, and home fragrances that are safe for both users and the environment. Their commitment to using safe, non-toxic, and fully sustainable ingredients sets them apart in the beauty and home care industry.

Savvy Element is our way of looking at the chemistry of things - at interactions, and our impact. Savvy Element was founded in an effort to start a green and clean way of life, beginning with the acute awareness of the losses incurred upon the planet due to human misadventures and activity, and in the hope that at least some of what we’ve subjected the environment to remains in the circle of what’s reversible.  

Savvy Element is also part of the challenge of introducing gradual but firm changes in the way we go about out daily routine in hygiene and skin. 

Savvy Element came to life in 2019 in Beirut – a small scale production lab that aims to expand in order to provide a green and sustainable alternative for Lebanon and beyond.

SAVVY ELEMENT

• Build relationships with potential clients to generate new business opportunities.
• Manage the sales and follow-up process, maintaining a comprehensive database of prospects and clients.
• Conduct well-prepared face-to-face and virtual meetings with decision-makers, ensuring effective communication and understanding of client needs.
• Develop business proposals and contracts to increase revenue from clients.
• Negotiate bill rates and terms to maximize profitability.
• Possess in-depth knowledge of all company products to educate customers on their benefits.
• Travel within the sales territory to meet prospects and customers.
• Sell the company’s products to customers within the assigned territory.
• Maintain accurate records of Key Performance Indicators (KPIs) and manage the client database.
• Attend networking activities to research and connect with prospective clients.
• Ensure client needs are met by understanding requirements, prioritizing them, and seeking feedback on company performance.

Outdoor Sales and Business Development Expert

Outdoor Sales & Business Development Expert driving growth at Savvy Element. Building client relationships and managing sales processes for sustainable and eco-friendly products.

customer-support

Neo Mena Technologies is a UAE based financial technology services company, with a focus on providing digital investment services to regulated entities within the GCC. Neo offers solutions directly to banks and other financial institutions, empowering them to better penetrate their retail customer base and strengthen the proposition for HNI's.

In order to deliver best-in-class technology architecture, we operate with leading global partners to deliver turn-key solutions to our clients. 

In 2018, Neo and its client were able to deliver the GCC's first fully digital and regulated robo advisory service.

Neo is a subsidiary of NBK Capital, the investment arm of the National Bank of Kuwait.

Neo Mena Technologies

• Monitor all live-support channels (support mail, phone, Slack, Teams) and respond within SLAs.
• Log each bug, incident, or enhancement request in Jira with reproducible steps, context, and impact.
• Verify ticket completeness (DoD, acceptance criteria, attachments) before assigning to the squad.
• Track squad capacity/velocity to flag bottlenecks early.
• Prioritize tickets by severity, user impact, and business risk; escalate showstoppers immediately.
• Maintain a real-time support board and dashboard of live issues, work-in-progress, and resolution ETA.
• Own the release-validation checklist: coordinate QA, UAT, and post-deploy smoke tests with end users.
• Analyze incident patterns and propose preventive or product-level fixes.
• Communicate transparently with developers, PMs, QA, designers, and leadership—tailoring depth to the audience.
• Facilitate quick huddles to unblock ambiguous tickets; push back on unclear scope.
• Publish concise status updates and summaries for C-level and non-technical stakeholders.
• Champion continuous improvement of ticket templates, workflows, and hand-offs.
• Keep reporters updated on progress and next steps; close the feedback loop after deploying.
• Gather qualitative feedback and satisfaction signals when fixes hit live.
• Document in Jira FAQs and known issue lists to reduce repeat queries.
• Monitor system alerts and logs to identify and proactively address product or performance issues.
• Collaborate with customer and operations teams to ensure smooth client experience and accurate issue handling.
• Act as a product expert, maintaining deep understanding of features, workflows, and release changes.
• Analyze recurring issues and collaborate with the product team to suggest enhancements or preventive measures.
• Prepare reports and metrics on support performance, issue trends, and product health.

Product Support Specialist

Product Support Specialist acting as a liaison between clients and internal teams at Neo Technologies. Managing product issues and enhancing client experience for fintech solutions.

sales-development-rep

Pipeline Gurus is a specialized B2B sales enhancement company that accelerates sales processes through tailored solutions. They offer expert services in booking qualified meetings, closing high-value deals, and sales recruitment, aiming to optimize sales strategies across industries. With a commitment to performance-based results and a pay-per-meeting model, Pipeline Gurus provides extensive global reach and local expertise. The company excels in delivering industry-specific solutions, particularly in the tech and professional services sectors, and supports businesses in the Middle East, Europe, and North America. Their services include lead generation, deal closure, customer retention, and strategy consulting, tailored to high-demand sectors such as tech and finance.

Pipeline Gurus provides sales-as-a-service to companies by hiring and managing sales teams, implementing and optimizing sales processes, and generating and progressing qualified opportunities globally.

All our sales people are from leading companies including Microsoft, Oracle, SAP, Cisco, Dell, and thousands more. Those ready to start tomorrow include:

- Sales Development Representatives
- Account Executives
- Customer Success Managers
- Sales Managers
- VP of Sales
- Inside Sales Managers
- Sales Operations
- Presales Solution Consultants
- Channel Managers

Pipeline Gurus

• Lead Generation: Actively identify and reach out to potential clients through cold calling, emailing, and social media outreach.
• Qualifying Prospects: Assess and qualify leads to ensure they meet the ideal customer profile and readiness to engage with the sales team.
• Market Research: Conduct market research to identify new business opportunities, industry trends, and competitive intelligence.
• CRM Management: Maintain accurate records of leads, interactions, and follow-ups in the CRM system (e.g., HubSpot, Salesforce).
• Collaboration: Work closely with marketing and sales teams to align strategies and optimize the lead qualification process.
• Product Knowledge: Develop an in-depth understanding of our SaaS offerings to effectively communicate benefits and value propositions to prospects.
• Performance Tracking: Meet or exceed weekly and monthly KPIs for lead generation and qualified opportunities.

Sales Development Representative, SaaS

Business Development Representative focused on lead generation for growing SaaS company. Engaging prospects and managing CRM systems to drive impactful sales growth with hybrid working.

Outdoor Sales, Business Development Expert

Outdoor Sales & Business Development Expert for Savvy Element, specializing in eco-friendly products. Driving sales growth by managing client relationships and identifying new business opportunities.

Hybrid Lebanon Jobs

Browse 5 hybrid opportunities hiring in Lebanon.

5 jobs found

IT Specialist

Aspire Software

Outdoor Sales and Business Development Expert

SAVVY ELEMENT

Product Support Specialist

Neo Mena Technologies

Sales Development Representative, SaaS

Pipeline Gurus

Outdoor Sales, Business Development Expert

SAVVY ELEMENT