Senior Strategy Analyst involved in strategic technology decisions for Customer Interaction initiatives at Fidelity. Contributing to financial analysis and cross - functional projects to enhance service delivery.
About the role
- Digital Transformation Analyst for Zamp, a significant restaurant ecosystem. Responsibilities include governance structuring, dashboard automation, and process improvement initiatives.
Responsibilities
- Structure and document IT governance processes;
- Manage third-party resources for the VP of Technology;
- Build and automate dashboards with departmental KPIs;
- Ensure ongoing maintenance and continuous updates of dashboards;
- Centralize and monitor purchasing processes for the VP of Technology;
- Support continuous improvement initiatives and compliance with internal policies.
Requirements
- Bachelor's degree in Engineering, Technology, Statistics, Business Administration or related fields;
- Intermediate to advanced Excel;
- Experience with Power BI tools;
- Familiarity with process management and governance is desirable;
- Preferable: experience with automation tools such as SQL, Python, among others.
Benefits
- Meal or food allowance;
- Multi-benefit card;
- Transportation voucher, parking, or company shuttle;
- Health and dental plans with no co-payment (including dependents);
- Life insurance (from the first day of employment);
- Attractive annual bonus;
- Partnerships with universities and educational institutions;
- Health and wellness programs (telemedicine and online psychotherapy);
- TotalPass (platform providing access to over 20,000 gyms and partners in psychology, nutrition, and wellness through a single benefit);
- Birthday day off.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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