Solution Architect bridging customer needs and platform engineering at Woven by Toyota. Collaborate with Inventors to design scalable solutions leveraging the Robot Platform.
About the role
- Solutions Consultant guiding enterprise clients through technical challenges at Gorgias. Collaborating with sales, product, and engineering teams to implement innovative solutions with conversational commerce.
Responsibilities
- Collaborate with sales to understand customer pain points, current processes, and desired outcomes.
- Showcase our solutions through tailored demos and presentations that align with client needs.
- Configure and optimize workflows within our platform to demonstrate real-world use cases.
- Assist customers with API integrations, Webhooks, and basic Python scripting to enhance automation.
- Execute proof-of-concept initiatives to validate our platform’s fit for enterprise clients.
- Assist in crafting compelling responses to customer requests for information.
- Guide enterprise customers on leveraging our solutions to maximize efficiency and ROI.
- Educate sales and customer success teams on best-in-class demonstrations and sales methodologies.
Requirements
- 2+ years of experience in sales engineering, pre-sales consulting, or a related technical sales role in a SaaS or tech environment.
- Experience working with APIs and Webhooks.
- Strong presentation and communication skills, with the ability to engage C-Level executives.
- Deep understanding of helpdesk/ticketing systems and customer support processes.
- Background in value-based selling methodologies.
- Nice-to-Have: Experience in the e-commerce sector.
- Ability to automate business processes and understand complex technical architectures.
- A passion for scaling sales processes and driving customer-centric solutions.
Benefits
- Check the public salary and equity calculator to get the numbers tailored to your level and location.
- Our calculator maintains fairness and pay equity within the organization, and you can find more info on how we calculate salaries here.
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Tech skills
Location requirements
Senior Solution Architect for Envitia designing modern data - driven solutions. Leading architecture delivery and pre - sales efforts in Defence sector.
Data Solutions Architect at Envitia, delivering innovative data - centric solutions for clients. Collaborating with teams to architect solutions using AWS and Azure technologies while ensuring quality and compliance.
AI Solution Engineer focusing on AI/ML and data execution within platform engineering for federal agencies. Collaborating with a Solution Architect on sprint - based platform releases.
AI Solution Engineer supporting analytics workflows, data ingestion, and ML operations for a Supply Chain Enterprise program. Involves executing ETL processes and maintaining data pipelines in a government context.
Account Solution Architect at Red Hat assisting customers with hybrid cloud solutions. Building relationships and architecting innovative solutions across diverse industries.
Dental Software Implementation Specialist ensuring smooth onboarding for ClearDent's customers by providing project management, coordination, and training. Work involves training, consultation, and relationship management with dental practices.
Principal Solutions Architect leading solution architecture driving business solutions within Enbridge's Utility sector and collaborating across various divisions.
IA
Technology Solution Architecture Advisor defining and governing email messaging architectures in M365 environment for iA Financial Group. Key role in ensuring compliance and security in technological evolution.
Senior Workday Integrations Engineer at Kainos developing and supporting integration solutions. Collaborating with a diverse team to enhance the Workday integration suite for customers.