Counter Sales Associate providing excellent customer service and supporting branch operations in electrical distribution. Engaging with customers on sales, product knowledge, and order fulfillment.
About the role
- Associate responsible for digital sales and lead generation via online channels. Engaging with customers to drive sales and develop relationships through various digital platforms.
Responsibilities
- Lead generation: Identification and qualification of new sales leads across various digital channels such as social media, email campaigns, online advertising, SEO, and inbound marketing.
- Sales outreach: Contacting potential customers via email, chat, social media, and phone. Using CRM tools to manage communications and track progress.
- Customer engagement: Building and maintaining strong relationships with prospective and existing customers through timely follow-up, clear communication, and a personalized sales approach.
- Product presentations: Conducting online demos, presentations, and consultations to demonstrate the value of our products and services.
- Sales negotiation: Leading negotiations, closing deals, and meeting monthly/quarterly sales targets.
- Collaboration with marketing: Working closely with the marketing team to align strategies, optimize digital campaigns, and leverage content for customer acquisition and retention.
- CRM management: Maintaining organized records of leads, contacts, and sales opportunities in the company’s CRM software (e.g., Salesforce, HubSpot).
- Customer feedback: Collecting customer feedback and insights to inform product development and improve the experience.
- Reporting & analysis: Monitoring sales performance and relevant metrics such as conversion rate, customer acquisition cost (CAC), and return on investment (ROI). Regularly reporting results.
Requirements
- Bachelor’s degree in Business Administration, Marketing, or a related field (preferred).
- At least [2-3 years] of experience in digital sales, online marketing, or a related area, with a proven track record in online sales.
- Experience using digital sales tools (e.g., CRM, email marketing software, Google Analytics, LinkedIn Sales Navigator, etc.).
- Excellent written and verbal communication skills, with the ability to engage and persuade customers online.
- Strong negotiation and closing techniques. Ability to manage the sales cycle from lead management to after-sales, and experience selling SaaS or digital products.
- Ability to analyze data and adjust strategies to optimize sales outcomes.
- Confident use of software tools, online platforms, and virtual selling techniques.
- Ability to work independently and achieve sales targets in a digital or remote work environment.
Benefits
- No benefits or additional perks specified
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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