Hybrid Associate, Digital Sales

at Forterro

• Job title: Associate, Digital Sales
• Job type: Full Time
• Experience level: Junior, Mid level
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Karlsruhe, Germany

About the role

• Associate responsible for digital sales and lead generation via online channels. Engaging with customers to drive sales and develop relationships through various digital platforms.

Responsibilities

• Lead generation: Identification and qualification of new sales leads across various digital channels such as social media, email campaigns, online advertising, SEO, and inbound marketing.
• Sales outreach: Contacting potential customers via email, chat, social media, and phone. Using CRM tools to manage communications and track progress.
• Customer engagement: Building and maintaining strong relationships with prospective and existing customers through timely follow-up, clear communication, and a personalized sales approach.
• Product presentations: Conducting online demos, presentations, and consultations to demonstrate the value of our products and services.
• Sales negotiation: Leading negotiations, closing deals, and meeting monthly/quarterly sales targets.
• Collaboration with marketing: Working closely with the marketing team to align strategies, optimize digital campaigns, and leverage content for customer acquisition and retention.
• CRM management: Maintaining organized records of leads, contacts, and sales opportunities in the company’s CRM software (e.g., Salesforce, HubSpot).
• Customer feedback: Collecting customer feedback and insights to inform product development and improve the experience.
• Reporting & analysis: Monitoring sales performance and relevant metrics such as conversion rate, customer acquisition cost (CAC), and return on investment (ROI). Regularly reporting results.

Requirements

• Bachelor’s degree in Business Administration, Marketing, or a related field (preferred).
• At least [2-3 years] of experience in digital sales, online marketing, or a related area, with a proven track record in online sales.
• Experience using digital sales tools (e.g., CRM, email marketing software, Google Analytics, LinkedIn Sales Navigator, etc.).
• Excellent written and verbal communication skills, with the ability to engage and persuade customers online.
• Strong negotiation and closing techniques. Ability to manage the sales cycle from lead management to after-sales, and experience selling SaaS or digital products.
• Ability to analyze data and adjust strategies to optimize sales outcomes.
• Confident use of software tools, online platforms, and virtual selling techniques.
• Ability to work independently and achieve sales targets in a digital or remote work environment.

Benefits

• No benefits or additional perks specified