Administrator managing capacity and allocation of consultants for Professional Services organization. Streamlining resource requests and optimizing consultant utilization for project demands.
Responsibilities
Manage capacity and allocate consultants to projects.
Respond quickly to new resource requests from internal customers and keep statuses updated in PSA.
Achieve fast resolution by identifying and scheduling the right resource using the skills database.
Work closely with management stakeholders to assign consultants to projects.
Stay aligned with Business Leads and monitor scope changes.
Collect and update new project plans from Project Managers as needed.
Help the team achieve utilization goals by ensuring resources are fully engaged.
Track, monitor, and optimize utilization across the consultant community.
Work cross-functionally with peers to support resource requests.
Partner with managers to support career progression for consultants.
Requirements
Bachelor's degree
3–6 years of experience in Consulting, Project Management, or ideally Workforce Management.
Fluent in English; Polish or Swedish as a plus.
Proficient in MS Office (especially Excel);
Experience with Certinia PS Cloud is an advantage.
Strong customer service and problem-solving skills.
Accuracy with data and ability to learn quickly.
Thrive in a fast-paced environment and manage multiple tasks effectively.
Understand business priorities and make sound decisions.
Solid grasp of consulting fundamentals in a software environment.
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