Business Operations Manager directing APDM strategies in the automotive industry. Engaging with cross-functional teams to drive sales objectives and operational plans in the Middle East.
Responsibilities
Lead the development of the Middle East vision and yearly objectives, facilitating workshops to cascade goals to the Operational Committee (OCM).
Develop and govern business scorecards and review materials, providing strategic guidance to the leadership team on progress tracking.
Oversee the Annual Operating Plan (AOP) and Distributor Experience pillars, acting as the primary point of contact for Global and IMG teams.
Drive the Annual Sales Objectives (ASO) strategy, including segmentation analysis, competitor positioning, and channel mix opportunities.
Manage ASO agreement governance, including DocuSign approvals, quarterly reconciliation processes, and performance letters to address revenue gaps.
Lead the strategy and material development for distributor engagement forums and oversee the execution of sentiment survey action plans (DSS).
Govern the agenda and execution of key operational meetings (OCM, Quality SAR, SOTW) and drive action plans for voice survey feedback.
Monitor market trends and competitor activities to support revenue targets, reporting findings in monthly ASO Strategy meetings.
Support corporate strategy assignments, special studies, and APDM business reviews to ensure alignment across Marketing, Sales & Service.
Requirements
Bachelor’s degree or higher in Business, Finance, or Economics
Minimum 5 years of experience in Sales, Revenue Management, or Strategy within the Automotive industry.
Proven track record of engaging effectively with C-suite executives and leading teams in a cross-cultural environment.
Advanced expertise in financial modeling, pricing strategy, and data analysis; proficiency in Python or AI trends is a plus.
Strong presentation skills with the ability to structure logical narratives and visualize data for senior leadership.
Excellent interpersonal skills with the ability to influence cross-functional teams and distributor partners.
Deep understanding of the automotive sector and cultural nuances across APDM markets.
Fluent in English; proficiency in Thai or regional languages is an advantage.
Willingness to travel frequently across the region.
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