Account Manager expanding and renewing the client base for FloQast's accounting workflow automation solution. Collaborating with Customer Success, Sales, and Product teams to ensure client satisfaction and retention.
Responsibilities
Lead and grow a book of business for existing mid-market clients, proactively identifying white space opportunities to effectively expand partnerships within the FloQast customer base
Work cross-functionally with internal teams such as Customer Success, Sales Engineering, and Sales Operations
Manage the full lifecycle renewal, ensuring on-time growth and customer expansion, in partnership with the CSM team
Maintain accurate and up-to-date forecasts in Salesforce.com
Provide sales management with reports on sales activities and projects as requested
Act as a market expert, by continuously researching key competitors to ensure that our value proposition is communicated with authority and precision
Manage and maintain accurate renewal opportunities, and account information within Salesforce.com
Achieve or exceed monthly and quarterly targets
Navigate and resolve roadblocks by identifying the right stakeholders, networking, relationship building, coordinating internal resources to solve client’s issues and executing service agreements
Travel as required (up to 30%) within assigned territory to build face to face relationships and exceed goals
Other projects as assigned
Requirements
2+ years of demonstrated successful software sales, preferably B2B
Experience using a consultative, solution based sales methodology
Proven record of success in an inside sales and or outside sales based selling model
Proven communication: Ability to command a conversation and build trust via telephone, email, and video with senior-level stakeholders
Proven resilience: You have a history of meeting or exceeding monthly and quarterly targets by staying focused and adaptable, even when faced with complex or shifting priorities
Experience using a solution-based sales methodology to uncover deep business pain points and develop trusted relationships with clients and internal teams
Proficiency with Microsoft Office products and online collaboration tools
Experience with CRM and opportunity management systems, preferably Salesforce.com and Outreach
Ability to develop, manage, and accurately forecast a robust pipeline
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