Account Manager at International SOS managing client accounts in Geneva or Zurich. Ensuring service renewals and enhancing product engagement through proactive sales strategies.
Responsibilities
Managing a predefined list of existing accounts to ensure 100% renewal is achieved and service utilisation is enhanced
Cross selling and up selling the range of products and services available to clients
Generating proposals, pricing, and contract negotiation across all medical and security service solutions for assigned clients
Working closely with the Sales and Marketing Department to ensure smooth, efficient client renewal processes, new customer onboarding as well as routine account reviews and reporting
Investigating and preparing responses to customer complaints and quality assurance events
Developing cross border sales through proactive cooperation with other International SOS regions
Requirements
Previous experience as an Account Manager in a professional services environment
Experience of selling in a global b2b sales environment
A natural networker and a team player
An excellent communicator and customer advocate
A passion for research and finding solutions
Excellent numeric, written, and commercial negotiation skills
Exceptional organisational skills with the ability to successfully manage numerous clients simultaneously
Fluent in English and French or German
Benefits
Competitive salary and comprehensive benefits package
Flexible working environment
An opportunity to thrive in a global environment
Warm, supportive, and open company culture
Option to be based in either Geneva or Zurich, according to preference
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