National Account Manager promoting ambulance products and expanding sales within a national customer base. Responsibilities include relationship management, prospecting, and collaboration with various teams.
About the role
- Network Account Manager enhancing demand generation efforts for Pfizer in Saudi Arabia. Responsible for engaging with healthcare providers and executing account strategies to achieve revenue targets.
Responsibilities
- The Network Account Manager is responsible for augmenting the efforts of demand generation teams, based on an understanding of the needs of the account, department and HCPs and the ability to connect account level customers to meet agreed business objectives.
- Network Account Managers are focused on uncovering unmet needs, enabling Networks, and initiating/partnering on promotional meetings and activities within assigned category.
- Bring forward proposals and insights for enhanced solutions answering to the areas of joint interest/needs at accounts level, and to create better customer experience.
- Connect and communicate multiple insights from various stakeholders to develop an account plan of action.
- Disseminate information via multi- and omnichannel communication in the customer target group via the customer preferred channel.
- Ensure customer support by engaging with customers through both in-person and virtual interactions.
- Respond to customer requests by connecting with the respective team and cross functional teams to provide responses and input.
- Arrange meetings to support communication and education related to our disease areas.
- Bring customers together to progress areas of mutual interest related to our therapy areas (eg to establish and optimize cross-sectoral and cross-specialty referral structures).
- Set accurate sales forecast per account and ensure revenue targets achievement for assigned category.
- Maintain up to date customers and accounts records.
- Develops and implements effective business and territory plans and adapts based on self-identified opportunities and insights.
- Maintains a methodical approach toward each engagement objectives (e.g., clear next steps and appropriate documentation, managing to KPIs).
- Utilizes current digital tools effectively as well as adapts quickly to new tools for successful customer engagement; leverages analytics to assist with developing insights and planning the next best action lead relevant brands/ category assigned projects implementation with continuous monitoring and course correction, based on business insights, changing environment, creative strategic planning and proper time-management.
Requirements
- Bachelor’s degree in pharmacy or equivalent.
- Master’s Degree preferred.
- Minimum of 2 years sales/commercial Experience in Saudi market.
- Demonstrated commercial and business acumen, strong negotiation skills.
- Good knowledge of the healthcare environment, structures, functionality, and processes.
- Experience in vaccines, vaccination programs/campaigns, or engagement with vaccination stakeholders is a strong plus.
- Excellent written and oral communication skills in English language.
- Demonstrated leadership skills, business analytical skills, influencing and Interpersonal communication ability.
- The ability to work independently and as part of a team.
- Ability to effectively identify and implement the most efficient virtual/in-person engagement strategies, by customer, to maximize overall effectiveness and impact.
- Ability to effectively build rapport and relationships with customers in a hybrid mode across F2F and virtual environments.
Benefits
- Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.
Job title
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Location requirements
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