HR Coordinator handling HR transactions and compliance for SupportNinja's operations. Ensuring efficient HR operations and supporting process improvements with a focus on training and onboarding.
About the role
- HR Service Centre Coordinator facilitating employee transactions throughout their lifecycle at Fitch Group. Ensuring accurate resolutions within service level agreements while supporting HR services strategy.
Responsibilities
- Execute people transactions across the entire employee lifecycle, including recruiting/onboarding through to off-boarding
- Be accountable and proactive, ensuring all queries and tasks are resolved accurately and within Service Level Agreement (SLA), escalating where appropriate to the Team Leader.
- Build a strong knowledge repository of processes
- Participate in delivering and executing HR Services Strategy
Requirements
- Experience of working within a fast-paced HR Operations/HR Service Centre environment
- Strong understanding of local legal requirements in your specific region e.g. I9 checks, data privacy requirements
- Experience of managing HR processes in a matrix /complex organization
- Strong analytical and problem-solving skills to be able to monitor volumes, escalate concerns and identify process improvements
- Excellent interpersonal and communication skills, An ability to effectively engage with stakeholders at all levels
- Meticulous attention to detail, with strong ownership at work
Benefits
- Hybrid Work Environment: 3 days a week in office required based on your line of business and location
- A Culture of Learning & Mobility: Dedicated trainings, leadership development and mentorship programs designed to ensure that your time at Fitch will be a continuous learning opportunity
- Investing in Your Future: Retirement planning, financial wellness and tuition reimbursement programs that empower you to achieve your short and long-term goals
- Promoting Health & Wellness: Comprehensive healthcare offerings that prioritize a healthy body & mind
- Supportive Parenting Policies: Family-first policies, including a generous global parental leave plan, designed to help you balance career and family life effectively
- Dedication to Giving Back: Paid volunteer days and support for community engagement initiatives
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