Strategic Partnerships Manager at Waymo cultivating and maintaining airport partnerships and representing the company at industry events. Reporting to the Head of Business Development & Strategic Partnerships for commercial growth.
About the role
- Relationship Manager driving client relationships for Fiserv, enhancing revenues and service delivery while managing a key client portfolio.
Responsibilities
- Act as the primary point of contact and trusted resource for clients, commercial support, marketing and leadership regarding ongoing operations.
- Establish and maintain strong partnerships with clients, aligning with their business objectives through Fiserv solutions.
- Develop and implement strategic plans to generate additional revenue via partnerships and innovative contract structures.
- Identify and develop a pipeline of revenue-generating opportunities to improve profitability and contribution margin.
- Achieve assigned sales targets through contract renewals and cross-selling of products and services, in collaboration with product experts.
- Oversee the daily operational activities of the client portfolio, ensuring consistent service delivery.
- Stay informed of industry and product trends, understand client needs, and promote a positive image of Fiserv.
Requirements
- University degree in business administration or an equivalent combination of professional, academic and military experience.
- More than 10 years of experience in client relationship management, sales and/or account management, including at least 7 years in payments or banking.
- Experience managing and developing relationships with large accounts and implementing cross-functional strategies to drive growth.
- Experience in the financial technology (fintech) sector.
- Fluency in French and English.
- Knowledge of banking operations, credit card processing and merchant payment processing.
- Familiarity with Fiserv systems, including Salesforce or similar eCRM tools.
- Proven experience in sales techniques, negotiation and consultative selling, with a track record of successful results.
- Strong computer skills, including systems related to financial data processing.
- MBA or equivalent degree.
Benefits
- Maintain a healthy work–life balance with paid time off, generous time-off policies (including Recharge & Refuel for eligible employees), and access to a complimentary employee assistance program.
- Prepare for your future with competitive pay, a Fiserv 401(k) savings plan and our employee stock purchase plan.
- Be recognized by your colleagues through the Living Proof program, where you can redeem points for various rewards.
- Prioritize your health with a range of insurance plans (medical, dental, vision, life, disability) and wellness resources through our Fuel Your Life program.
- Advance your career through training, certifications and internal mobility opportunities.
- Join employee resource groups that value our inclusive and diverse culture, where you can share your ideas, perspectives and ambitions.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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