Account Manager supporting retail partner network for children's bikes at woom. Collaborating with cross - functional teams to ensure seamless account setup and dealer satisfaction.
About the role
- Member Relations Manager at the German Startup Association, engaging members and driving campaign initiatives. Focused on internal communication, membership onboarding, and building networks.
Responsibilities
- Design and management of member acquisition campaigns
- Conducting member outreach and persuading association members
- Shaping internal communications and onboarding new members
- Responsibility for the online member community and other membership benefits
- Point of contact for member concerns
- Support for regional/state chapters
- Responsibility for the internal membership management tool
- Building internal networks and external partnerships
- Conducting the annual member survey
Requirements
- University degree in a relevant discipline
- Several years of professional experience in a similar role
- Experience in customer acquisition, customer retention, and Customer Success
- Persuasive personality with strong influencing skills
- Knowledge of digital products and services
- Ability to develop customer-focused products
- Confident communication skills, both written and verbal (German and English – C1 level)
- Digitally savvy and interested in entrepreneurship and the startup ecosystem
- Well organized and flexible in working style; comfortable working in flat hierarchies
Benefits
- Flexible working hours
- Remote/mobile working
- Access to Germany’s startup scene
- Insight into and opportunity to help shape modern association and lobbying work
- Varied, responsible tasks with many creative opportunities and a high degree of autonomy and impact
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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