Member Relations Manager at the German Startup Association, engaging members and driving campaign initiatives. Focused on internal communication, membership onboarding, and building networks.
About the role
- Business Development Manager driving revenue and partnerships at a Lagos-based fintech startup. Managing enterprise sales and building strong customer relationships to enhance payment solutions.
Responsibilities
- Prospect and qualify new business opportunities via outbound and inbound channels (phone, email, social, events), ensuring a healthy enterprise-level pipeline at all times.
- Meet and exceed monthly/quarterly revenue targets through efficient pipeline conversion and deal execution.
- Manage opportunities from initial engagement through proposal, negotiation, and close.
- Conduct structured discovery with merchants to uncover checkout pain points, payment failure impacts, and collections inefficiencies.
- Sell business outcomes (e.g., increased conversion, reduced churn, improved cash flow), not just product features.
- Maintain expert knowledge of product use cases, competitor offerings, and market dynamics.
- Record and maintain robust pipeline data in CRM with accurate forecasting and deal progression stages.
- Prepare regular commercial reports for leadership, analyzing performance vs targets, pipeline health, and market insights.
- Use data to refine outreach, qualification criteria, and GTM strategy.
- Partner with Product, Marketing, Partnerships, and Engineering to shape messaging, pilots, pricing, and integration workflows.
- Work with customer success and support teams to ensure smooth onboarding and early value realization.
- Develop and sustain strong long-term relationships with enterprise merchants and fintech partners (PSPs, platforms), serving as a trusted advisor.
- Address merchant feedback and collaborate on solutions to de-risk deals and increase retention.
Requirements
- 5–8 years of B2B business development, sales, or commercial partnerships experience within fintech, payments, SaaS, or financial services.
- Strong understanding of payment systems, checkout flows, settlement, and collections economics.
- Track record of meeting/exceeding sales targets in a payments or API-driven environment.
- Excellent communicator capable of engaging senior stakeholders (CFOs, Heads of Payments, CTOs)
- CRM fluency and disciplined pipeline management.
- Experience selling to enterprise merchants or platform partners.
- Familiarity with payment orchestration, failed transaction optimization, or reconciliation tools.
- Fintech ecosystem network (PSPs, acquiring banks, marketplaces).
- Strong negotiation and closing skills.
- Data-driven decision maker with analytical rigor.
- Comfortable in fast-paced, evolving environments.
Benefits
- Flexible work arrangements
- Professional development
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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