Detail - oriented Jr. Account Manager supporting client service in group benefits. Collaborating with clients and managing data amid a hybrid work model in Toronto, Ontario.
About the role
- Business Development Manager driving revenue and partnerships at a Lagos-based fintech startup. Managing enterprise sales and building strong customer relationships to enhance payment solutions.
Responsibilities
- Prospect and qualify new business opportunities via outbound and inbound channels (phone, email, social, events), ensuring a healthy enterprise-level pipeline at all times.
- Meet and exceed monthly/quarterly revenue targets through efficient pipeline conversion and deal execution.
- Manage opportunities from initial engagement through proposal, negotiation, and close.
- Conduct structured discovery with merchants to uncover checkout pain points, payment failure impacts, and collections inefficiencies.
- Sell business outcomes (e.g., increased conversion, reduced churn, improved cash flow), not just product features.
- Maintain expert knowledge of product use cases, competitor offerings, and market dynamics.
- Record and maintain robust pipeline data in CRM with accurate forecasting and deal progression stages.
- Prepare regular commercial reports for leadership, analyzing performance vs targets, pipeline health, and market insights.
- Use data to refine outreach, qualification criteria, and GTM strategy.
- Partner with Product, Marketing, Partnerships, and Engineering to shape messaging, pilots, pricing, and integration workflows.
- Work with customer success and support teams to ensure smooth onboarding and early value realization.
- Develop and sustain strong long-term relationships with enterprise merchants and fintech partners (PSPs, platforms), serving as a trusted advisor.
- Address merchant feedback and collaborate on solutions to de-risk deals and increase retention.
Requirements
- 5–8 years of B2B business development, sales, or commercial partnerships experience within fintech, payments, SaaS, or financial services.
- Strong understanding of payment systems, checkout flows, settlement, and collections economics.
- Track record of meeting/exceeding sales targets in a payments or API-driven environment.
- Excellent communicator capable of engaging senior stakeholders (CFOs, Heads of Payments, CTOs)
- CRM fluency and disciplined pipeline management.
- Experience selling to enterprise merchants or platform partners.
- Familiarity with payment orchestration, failed transaction optimization, or reconciliation tools.
- Fintech ecosystem network (PSPs, acquiring banks, marketplaces).
- Strong negotiation and closing skills.
- Data-driven decision maker with analytical rigor.
- Comfortable in fast-paced, evolving environments.
Benefits
- Flexible work arrangements
- Professional development
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Key Account Manager focusing on growth and new business for Castrol’s Industrial Lubricants. Responsible for customer relationships and sales metrics across California, Nevada, and Arizona.
Territory Manager building relationships and driving sales success in the foodservice industry. Managing customer relationships and collaborating with internal teams to drive growth while providing exceptional service.
Industrial Sales Account Manager at Allegro driving sales growth and managing customer relationships in the industrial market. Engaging with product portfolio and expanding market opportunities.
Leader managing strategic card partnerships and overseeing Cobrand P&L performance for Wells Fargo. Driving growth, profitability, and risk outcomes across diverse business functions.
Customer Account Management Specialist for Boeing handling collections and supplier accounts. Collaborating across teams to minimize risks and resolve issues at various locations.
Employee Benefits Account Manager responsible for managing employee benefits accounts and serving as a client contact. Providing guidance on benefit offerings and ensuring compliance with regulations.
Account Manager II overseeing financial operations for a portfolio of clients at Armanino. Ensuring accuracy, timeliness, and high - quality service delivery.
Creative Account Manager at TAYB guiding client relationships and delivering creative excellence in Saudi Arabia. Collaborating with teams to achieve strategic business objectives and ensuring high - quality outputs.
Responsible for managing client relationships for qualified retirement plan accounts at First Bank & Trust. Provide administrative oversight and support in accordance with regulations.